Alexander W. Email & Phone Number

Eindhoven, North Brabant, Netherlands

Coordination of all planning for UK, SE and FI.

Eindhoven Area, Netherlands

Build, manage and maintain relationships with the receivers of our pallets.Convince and inform sites about the pooling system and the importance of returning our pallets.Work closely together with local depots for effective collection of pallets.Part of an international team and work on continuously improving the standard way of working.Develop reports and statistics on specific collection points and distributors.Invoicing and producing CMR's,

Oss, North Brabant, Netherlands

Group fitness instructor

Oss, North Brabant Province, Netherlands

Oss

Den Bosch

Stock control, dealing with customers from the US and all over Europe.Entering orders correctly for the to be sent out the same day to hospitals.Invoicing, returns and damages management.Generating weekly and monthly KPI reports.

Eindhoven Area, Netherlands

Order support for consumers in the UK, NL and BE. Training current and new employees on the system and giving communication training.

Tilburg Area, Netherlands

To receive and to load the orders in SAP with all aspects like lead time, inco terms, price validity, packaging, labels, documents, minimum order policy.To monitor the order fulfillment process for the designated area of responsibility (geography or customer) and to provide proactive early warning communication on all potential delays.To liaise closely with all concerned departments to try to resolve the delay whilst keeping the customer or sales office customer service fully up to date… Show more To receive and to load the orders in SAP with all aspects like lead time, inco terms, price validity, packaging, labels, documents, minimum order policy.To monitor the order fulfillment process for the designated area of responsibility (geography or customer) and to provide proactive early warning communication on all potential delays.To liaise closely with all concerned departments to try to resolve the delay whilst keeping the customer or sales office customer service fully up to date at all times. Show less

Dearne

Deal directly with customers(by telephone,electronically or face to face as necessary), in order to:Receive, process & allocate customer orders.Assess & process order change requests–both internal & customer requests.Communicate order confirmation back to the customer.Respond promptly and provide relevant information and answers to customer inquiries (including order status,pricing and delivery information); obtain and evaluate all relevant in formation to handle product and… Show more Deal directly with customers(by telephone,electronically or face to face as necessary), in order to:Receive, process & allocate customer orders.Assess & process order change requests–both internal & customer requests.Communicate order confirmation back to the customer.Respond promptly and provide relevant information and answers to customer inquiries (including order status,pricing and delivery information); obtain and evaluate all relevant in formation to handle product and service in quires effectively.Receive customer complaints and ensure a prompt & satisfactory resolution,in coordination with other departments.Organize workflow to meet customer time frames in coordination with Central Planning department within CO& P Centre.Maintain all pertinent information in internal systems/database;e.g.keep records of customer interactions–transactions,inquiries,comments and complaintsrecord details of actions taken Maintain and, update customer name, - address and related contact information.Communicate and coordinate with internal departments.Maintain Spec & Cylinder Control Policy.Manage Call-Off and Consignment stock according to customer agreements.Manage orders so that Supply Chain Agreement terms are adhered to (e.g.relating to Ageing Stock, Packaging Requirements, Minimum Order quantities and Lead Times)Follow up on over due payments with customers.Responsible for processing and updating orders;keeping customers,sales & production informed at all times.Responsible for maintaining and updating files & records within database systems.Responsible for receiving and coordinating an effective & efficient response to customer enquiries and complaints.Responsible for management, recording & reporting of all information pertaining to customer satisfaction.Responsible for executing all tasks in accordance with agreed procedures and KPIs. Show less

Oss

Dealing with and organising cargo transportation for clients mostly in the UK but also had NL and BE clients. Managing all client's account requests personally. Arranging loading/unloading appointments and making sure the trucks are on time via the satellite system. Delivering the best customer service where possible. Troubleshooting, creating weekly/monthly overviews when requested from a client. Visiting clients as and when needed and also to talk about new projects, pricing, etc...

Boxtel

Working in an international call centre. Dealing with all complaints from customers plus providing technical support where needed. Implementing new ways to improve the running of the team and service to the customer.

London, United Kingdom

This was during my evenings and weekends.Managing the reception area, dealing with members and new member’s queries. Signing up new members and giving them tours of the club.Fitness advisor and training.

London, United Kingdom

BT Conferencing, Paddington, Central London.Managing the arrangements, setting up and monitoring executive business conferences, via video and audio link-ups and also person – person conferences. Compiling weekly and monthly statistical reports.

London, United Kingdom

Woolwich, LondonWorking with and assisting a team of National insurance inspectors. I also learned how to give an interview under caution.

Woolwich, LondonResponsible for security measures, general administration. In this job I also developed my communication skills further.

Yes, Nvq 3 Certificate In Supervisory Management

Activities and Societies: Personnel Management, Managing Accounts, Managing Operations and Managing People This year course enabled me.

Yes, Nvq 1+2 In Computer Applications

Activities and Societies: City and Guilds diploma in Business Computer Applications. All Microsoft packages and Apple Mac. This inspired.

Yes, Gcse’S English Language (B) Mathematics (C) Geography (C) History (C) And Drama

High School