Alexandra Boyd Email & Phone Number

Kirkland, Wa, Us

Bothell, Washington, United States

- Forecasts industry trends to align recruitment strategies, securing future talents- Proactively plans for future hiring needs, ensuring business continuity- Refines talent sourcing strategies, bolstering talent pipeline- Leverages data analysis for recruitment optimization- Schedules [group and follow-up] interviews for candidates- Conducts phone screenings and reference checks- Executes LinkedIn and Indeed sourcing projects- Negotiates salaries on behalf of candidates, and makes arrangements for start dates- Coordinates interviews, meetings, and events related to recruiting

Bothell, Washington, United States

- Streamlines talent acquisition processes by implementing innovative recruitment strategies and tools.- Develops strong talent pipelines by utilizing various sourcing techniques, including social media, job boards, and networking events.- Improves candidate experience with timely communication, thorough interview preparation, and constructive feedback.- Actively contributes to establishing a diverse and inclusive workplace by implementing targeted recruitment initiatives aimed at underrepresented groups.- Collaborates with hiring managers to develop accurate job profiles that attracted qualified candidates for open positions.- Implements continuous improvement initiatives in the talent acquisition process based on feedback from candidates and hiring managers.- Achieves high levels of candidate satisfaction by providing a transparent and supportive recruitment process from start to finish.- Provides regular updates to hiring managers and HR staff on recruitment activities and progress.- Evaluates resumes, screened, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.- Acts as ambassador to educate candidates on culture, career growth, benefits, and advantages of working for the company..- Manages full cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.- Sources and screens candidates for roles ranging from administration to account executives and worked with hiring managers to coordinate interviews, offers, and onboarding.- Facilitates and maneuvers through delicate employee relation situations within the company.

Bothell, Washington, United States

- Assisted Account Managers with providing excellent customer service.- Conducted regular reports on accounts including but not limited to loss runs, proposals, and certificates of insurance.- Verified accuracy of endorsements to policies- Maintained accurate policy and insured information on agency management system (EPIC).- Reduced administrative errors and improved efficiency with thorough documentation and organization of resources.

Bothell, Washington, United States

- Fielded phone calls from insured regarding questions about their coverage, changes, payments, cancellations, etc.- Provided quality customer service to clients, team members, and carriers.- Communicated with company personnel regarding client’s needs and/or issues.- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.- Maximized client satisfaction by promptly addressing concerns and resolving issues.- Contributed to a positive work environment by maintaining a professional demeanor at all times.- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.

Woodinville, Washington, United States

- Demonstrated proficiencies on the telephone with a high-volume environment.- Assisted with opening and closing of store which included but was not limited to cash handling and deposits.- Organized returns and located merchandise exchanges efficiently, following procedures and documenting each transaction.- Maintaining friendly attitude and following all store interaction protocols while answering customer questions and processing payments.- Accurately worked with and turned in all money, receipts, checks and coupons- Utilized Innate analytical and people skills to quickly become a reliable, proficient customer service representative able to work independently.- Streamlined checkout process for faster transactions, resulting in shorter wait times for customers.- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.- Assisted with store inventory management, ensuring timely replenishment of stock on the sales floor.- Collaborated with team members to meet daily sales targets and deliver exceptional customer service.- Resolved customer complaints promptly and professionally, fostering a positive reputation for the store.- Promoted store loyalty programs, increasing member sign-ups and overall customer engagement.- Utilized strong product knowledge to assist customers with questions and recommendations, boosting overall satisfaction levels.- Handled high-volume sales periods with composure, maintaining efficiency during peak hours.- Cultivated a welcoming retail environment by greeting customers warmly upon entry, setting a friendly tone throughout their visit

Bothell, Washington, United States

- Enhanced customer experience through polite, enthusiastic greeting of office guests and timely management of incoming phone calls - Supported employee benefits, accounting, administrative departments by managing payments, clients, documents - Upheld office schedule to ensure day-to-day business needs were met- Managed office supplies through consistent inventory of stock, fulfilling internal supply orders- Trained new employee in clerical and administrative support role

Woodinville, Wa

- Enhanced team performance by developing and implementing effective training programs tailored to individual athletes’ needs.- Assisted head coach in evaluating player performance, identifying areas for improvement, and providing constructive feedback to ensure continuous growth.- Mentored athletes on sportsmanship, leadership skills, and maintaining a strong work ethic both on and off the field.- Streamlined communication between coaching staff and players by organizing regular meetings to discuss goals, progress, and upcoming events.- Ensured safety of all athletes during practice sessions by enforcing proper techniques and closely monitoring adherence to safety protocols.- Organized team-building activities to foster camaraderie and trust among players, leading to improve on-field chemistry.- Observed athletes during practice and game situations to assess performance and provide tips for improvement.

Bachelor'S Degree, Business Administration And Management, General

Education record

Activities and Societies: Student Athlete - BC Softball

Education record

Activities and Societies: Student Athlete - OSU Softball