OEI functions as the outreach (sales/marketing) arm for CapTel, assistive technology that provides communication equity to those that experience hearing loss. The direct positive impact CapTel has on mental, emotional, and physical health of clients & their social network drives my work and inspires the strategy developed for outreach initiatives & community engagement.Accomplish leading the national outreach team in collaborative strategy development, marketing campaigns, & educational programs, coordinating efforts to implement, providing training/mentorship for national team members while overseeing all outreach, education, & installations of CapTel in the region. Overseeing 10 direct reports with guidance, development, and professional support.-Developed client focused training to ensure "comfort and confidence" expanding on-going support, cultivated community engagement, & new education opportunities. This achieved a dramatic increase in requests, influenced the ultimate success of users, a significant reduction in returns, & sincere advocacy by community members and professionals who serve the deaf & hard of hearing-Forged outreach initiatives focused on underserved populations specifically children, veterans, & low-income seniors-Implemented event marketing and educational programs engaging community, professionals, and stakeholders, increasing awareness, inspiring advocacy, and creating greater access to CapTel-Mobilized programs integrating the user's network of support in education & training improving the impact of CapTel, technical support calls, & referrals for both end users & executive level prospects-Veteran outreach delivered national relationships & training for Veteran Service Officers at all government levels & advanced relationships with the VA, American Legion, and DAV-In a hostile competitive environment engaged national hearing aid dispensaries Miracle Ear, Beltone, & Hearing Life to advocate for CapTel over competitors

-Top performer for 2 consecutive years-Tripled technology access in territory within first 4 months & maintained steady growth-Created and advanced local initiatives through personalized marketing events-Based on territories' success, proposed new outreach & marketing strategy for OEI emphasizing collaboration w/ accounts & consultative engagement. It was adopted, effective, & led to my promotion to National Outreach & Education Lead

Nexus specializes in property repositioning, renovation services, lease ups and full service commercial and residential property management.-Maintained 100% occupancy for 3 years-Developed a resident retention strategy that reduced costs & increased referrals-Leveraging the success of my strategy and sales skills, Nexus expanded my role toinclude no-vacancy consulting with other property management companies-Supervised a staff of 3 full and 2 part-time employees-Oversaw administration, improvements, and maintenance of properties-Collected and analyzed bids from contractors for provision of property renovation and services

Home lighting and décor designer and wholesaler.Implemented a multimedia brand promotion strategy including product development, database management, advertising, event planning, and graphic design. -Developed internationally acclaimed artist JJ Peng Brand for QVC sales.-Products showcased at City Pages’ Iron Fork and Annual Beer and Wine Tasting to target affluent young professionals exceeded immediate sales goals and increased consumer awareness and retail store foot traffic.

Value and execution of Brand Messaging and Event Promotion using Integrated Marketing Communication (IMC) for Creme De La Mer and Prescriptives brands.-Contributed to and evaluated the success of the 2004 Prescriptives Master Blenders Roadshow-Supported the launch of product lines through event development and direct marketing-Professional writing-Administrative support-Event planning-Market research -Preliminary sales consultations and follow-up assessment of brand awareness and PNL.