Alexandra Dochia Email & Phone Number

Cluj-Napoca, Cluj, Romania

• Focused on HR and banking applications
• Embraces the product vision and prioritize the product backlog, ensuring alignment with market demands and customer needs
• Translate product strategies into actionable tasks for the development team, setting sprint goals, and refining user stories to focus on valuable features
• Collaborate closely with UX designers and stakeholders to balance user and business needs, converting feedback into product requirements
• Oversee the development process, supervise the product’s evolution, guiding and supporting the team
• Adopt and implement Agile Scrum practices, including daily calls, sprint planning, and reviews, while utilizing tools like Figma, Jira, Trello, Linear, and Confluence

Cluj-Napoca, Cluj, Romania

• Develop long-term partnerships with customers to ensure they achieve success and maximize value from their Oracle SaaS investments
• Enhance customer satisfaction by advising on best practices, guiding product adoption and releases, and serving as a liaison between customers and Oracle’s internal teams
• Identify opportunities for product expansion by developing adoption strategies and aligning key business objectives and performance indicators with the customer’s application strategy
• Ensure Cloud solutions remain optimized, agile, and cutting-edge by collaborating with customers, implementation partners, and Oracle experts to meet project objectives

Cluj-Napoca, Cluj, Romania

• Ensure consistent, high-quality service delivery by adhering to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), while managing specific entities' AP ledgers
• Guide and support the team in resolving day-to-day service delivery issues, understanding and addressing customer and stakeholder concerns
• Maintain strong client relationships, upholding governance standards, and fostering effective communication between the client and Genpact

Cluj-Napoca, Cluj, Romania

• Manage processing, approval routing, and accurate record-keeping of invoices, expense reimbursements, and check requests, including setting up new vendors in the ERP system and ensuring compliance with guidelines
• Collaborate with departments to meet financial objectives, manage payment processing and data entry in the ERP system, perform reconciliations, generate reports, and provide support for clients and vendors
• Serving as a senior expert in the Accounts Payable team, closely collaborating with the Team Leader, implementing proactive controls to prevent future errors, and overseeing month-end close and periodic dashboard.

Master'S Degree

Activities and Societies: Management - Human Resources Managament

Economist

Activities and Societies: Management

High School Graduate