Alexandra Dochia Email & Phone Number

Cluj-Napoca, Cj, Ro

Cluj-Napoca, Cluj, Romania

• Focused on HR and banking applications• Embraces the product vision and prioritize the product backlog, ensuring alignment with market demands and customer needs• Translate product strategies into actionable tasks for the development team, setting sprint goals, and refining user stories to focus on valuable features• Collaborate closely with UX designers and stakeholders to balance user and business needs, converting feedback into product requirements• Oversee the development process, supervise the product’s evolution, guiding and supporting the team• Adopt and implement Agile Scrum practices, including daily calls, sprint planning, and reviews, while utilizing tools like Figma, Jira, Trello, Linear, and Confluence

Cluj-Napoca, Cluj, Romania

• Develop long-term partnerships with customers to ensure they achieve success and maximize value from their Oracle SaaS investments• Enhance customer satisfaction by advising on best practices, guiding product adoption and releases, and serving as a liaison between customers and Oracle’s internal teams• Identify opportunities for product expansion by developing adoption strategies and aligning key business objectives and performance indicators with the customer’s application strategy• Ensure Cloud solutions remain optimized, agile, and cutting-edge by collaborating with customers, implementation partners, and Oracle experts to meet project objectives

Cluj-Napoca, Cluj, Romania

• Ensure consistent, high-quality service delivery by adhering to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), while managing specific entities' AP ledgers• Guide and support the team in resolving day-to-day service delivery issues, understanding and addressing customer and stakeholder concerns• Maintain strong client relationships, upholding governance standards, and fostering effective communication between the client and Genpact

Cluj-Napoca, Cluj, Romania

• Manage processing, approval routing, and accurate record-keeping of invoices, expense reimbursements, and check requests, including setting up new vendors in the ERP system and ensuring compliance with guidelines• Collaborate with departments to meet financial objectives, manage payment processing and data entry in the ERP system, perform reconciliations, generate reports, and provide support for clients and vendors• Serving as a senior expert in the Accounts Payable team, closely collaborating with the Team Leader, implementing proactive controls to prevent future errors, and overseeing month-end close and periodic dashboard reporting, including year-end summaries

Master'S Degree

Activities and Societies: Management - Human Resources Managament

Economist

Activities and Societies: Management

High School Graduate