Alexandra Eftimie Email & Phone Number

Bucharest, Romania

România

• Assist, coach and mentor less experience colleagues in the performance of routine tasks• Create and update training documents• Update the internal procedures• Analyze rejected payment, identify root cause and ensure timely repayment• Maintain constant communication with the team to ensure smooth customer experiance• Providing support for other departement in payment transaction issue

Bucharest, Romania

• Processing of debit instruments to be collected• Processing transaction in local and foreign currency• Monitoring the processing of transactions in internal applications and their settlement in the local clearing system• Reporting payments incidents to CIP• Autorization of high value transactions• Processing of commissions requested by other banks for payments initiated by ING Romania customers

România

Bucureşti, România

• Processing debit instruments• Processing transaction in local and foreign currency• Ensuring all payments are processed in a accurately and a timely manner

Bucharest, Romania

• Updating invoice data in balances• Managing billing disputes (differences) with customers • Generating, preparing and sending invoices • Keeping track of the balances of customers • Extracting data from contracts with clients in order to centralize them and make them available inside the company• Provide necessary reports for sales department• Provide necessary reports for management department• Verify the clients debts• Collecting the clients debts• Updating data in the billing database for certain clients• Drawing up a report that illustrates the current balances of certain customers to prevent interruption of services

Bucuresti

• Provide informational support territorial units, executors, debtors and third party withheld• Keep track of enforcement cases transmitted by bailiffs• Monitoring the recoveries bailiffs executing the files assigned, prepare the necessary documents for triggering the validation process of employers• Collaborates with local units and enforceable monitoring required triggering receipt of the session execution process• Manages appeals, summons, complaints received from judges and requests coming from debtors, employers and enforcement• Analyzes cases of evaluation, auction, share and request evaluation of assets identified• Verify and monitor the enforcement costs incurred by the Executive in the process and ensure that they are consistent with cooperation agreements concluded with the regulations in force• Payment memos drafted by the Department of Accounting result of the request received from the bailiffs for the payment of expenses incurred in the execution process• If the loan was closed or the debtor has signed the settlement agreement payment, send a written address to the bailiff, requesting suspension of foreclosure• Report supervisor possible cases of fraud identified

Bucharest, Romania

• Answer customers questions and provide information on procedures or promotions• Process merchandise returns and exchanges• Process payments• Resolve the customer's complains

România

• Planning and organizing parties for children• Supervizing the lobby area• Make the inventory and command the necessary materials for the hostessing area• Request feedback from customers about the products, promotions and service quality• Conduct fun activities for restaurant• Ensure the restaurant involvement into local community

Bucuresti

• Resolve the customer's complains• Training the new members of team, make to feel confortable with the new role• Process payments

Bachelor’S Degree, Economics

Bachelor'S Degree, Law, Gpa Of 3.8 On A 4.0 Scale