Alexandra Hoffmann Email & Phone Number

RotundaSciTech offers a wide range of Dosimetry, Radiation Detection, and Spectroscopy products along with tailored services to serve your business needs.I am personally working with:*myOSLchip - Manual OSL reader for encapsulated detectors*PSLfood - PhotoStimulated Luminescence Testing of Irradiated Food*Harshaw TLD Model 3500Please visit our website for more products, or contact me if you have any questions!

Greater San Diego Area

• Secure Corporate Room Blocks and Meeting space across all markets for groups of25-300+ rooms on peak out of San Diego, CA

-Sells and develops local corporate, group volume accounts and other business & transient travel.-Manages group account applications, monitors status of these accounts and updates the Director of Sales. -Meets preset corporate and local corporate volume room sales quotas. Assists in meeting departments overall sales goals. -Reviews market analysis to determine customer needs, volume potential, price schedules, and develops volume account sales strategies to accommodate goals of company.-Proactively calls on Local Corporate accounts, solicit new accounts through sales calls.-Ensures regular personal contact with existing clients and calls on prospective clients to actively sell properties.-Assists in promoting maximum transient business and cross sells group and banquet business with the Sales and Catering offices.-Prepares monthly market productivity reports and revenue summaries.-Prepares weekly sales report showing achieved client agreements, future sales volume and potential sales leads.-Maintains files, drafts correspondence, completes resumes and ensures billing instructions for groups and corporate reservations. -Communicates to Front Office Manager and additional support staff any pertinent client/sales needs or concerns. -Provides recommendations to the Director of Sales & Marketing, Reservations Manager and General Manager for improving product, policies and procedures. -Assists with direct mail, sales calls, VIP reservations and amenities.

La Jolla, California

▪ Attends and participates in meetings, training sessions and other company activities and functions as needed. Stays up to date with current trends in the industry.▪ Provides customer service to members, guests via telephone/email/in person▪ Able to reason with guests, handle disputes and participate in problem solving situations and inform the manager regarding relevant issues in a timely manner.▪ Offers creative feedback to increase agent productivity.▪ Able to confront difficult situations in a professional and diplomatic manner.▪ Able to provide objectives, factual feedback and constructive criticism and then document issues appropriately.▪ Retains knowledge of all rates, packages, promotions and financial information to motivate and educate the staff.▪ Prepares rooms’ reports to include; updating the forecasting model, STR reports, Business Review Packets and other reports as needed.▪ Displays a high level of integrity and professionalism at all times and leads by example.

San Diego, California

▪ Coordinate and schedule meetings and interviews for the Vice &Regional Vice Presidents of the Southwest Region▪ Collect STARs,EOMs and P&Ls for Vice & Regional Vice Presidents of the Southwest Region▪ Complete monthly P&L numbers for Vice President of the Southwest Region▪ Create reports to show Guest Satisfaction scores for all brands▪ Create Birthday and Anniversary calendar▪ Create announcements for new GM’s/DOS

La Jolla, Ca

▪ Provide support to Revenue Manager▪ Enter rooming lists▪ Ensure accounting has met billing needs▪ Maintain constant communication with group contact▪ Create reports for clients and sales managers▪ Conduct weekly group pick-up meeting▪ Monitor room pick-up and attrition clauses

La Jolla, California

▪ Maximize conversion and revenues from all inquiries via telephone▪ Immediate follow up calls to customer inquiries▪ Registered arriving guests and assign rooms▪ Answer inquiries regarding hotel services and registration by letter, telephone and in person, compile and check daily record sheets, guest accounts, receipts and vouchers.▪ Assisted with sales spreadsheets and rate forecasting