Alexandra Huggins Email and Phone Number

• Attend career fairs and review resumes to assess candidate qualifications and competencies and forward resumes to hiring managers and human resources managers• Lead onboarding sessions to communicate employee personnel manuals, health insurance benefits, 403B retirement plans, and company culture • Increase internal employee engagement and drive social awareness efforts by hosting monthly programs related to various topics, including African American history, financial literacy, heart awareness, etc.• Execute employee engagement tactics to communicate company policies and procedures; teach employees about personnel manual and employee handbook by administering quizzes and alerts• Create 10-page, biweekly internal newsletter to provide employees with updates and critical information about company news and developments• Develop marketing content -- brochures, flyers, and social media posts -- to intrigue candidates, provide resources, and fill vacant positions

• Served as talent acquisition lead by attending local schools to recruit 50-75 candidates; achieved 100% candidate-to-hire ratio • Conducted full-cycle recruiting by reviewing applications, conducting interviews, disseminating offer letters, and managing onboarding • Managed guest services department by fostering collaborative learning environments and conducting performance evaluations• Determined cost strategies and budgets to retain employees in overstaffed company climate; identified cost-effective financial management opportunities to save money on supplies and equipment• Increased customer loyalty by 15% by developing and implementing creative service programs focused on guest objectives

• Reconciled cost accounts with general ledger and prepared the agency for the yearly audit by examining files, preparing financial statements, and developing audit to gauge missing information and files• Entered invoices on QuickBooks, prepared account payables, and identified and reconciled credit card transactions• Spearheaded external engagement events (i.e. Back to School Rally, Hope for the Holidays, and Warmth for Hope) to generate donations