I'm the сo-founder and CEO of the communication training school Soft Skills Lab, and a professor of negotiation at several universities. At Soft Skills Lab, my team and I help people master a conscious approach to communication that enables them to effectively manage and build relationships. Our expertise spans leadership, conflict resolution, and negotiation. Before launching Soft Skills Lab, I served as a CPO in several startups and worked as a consultant at Deloitte. I have over 10 years of experience leading teams.I typically work with managers and entrepreneurs, as well as professionals aspiring to these roles.How can I support you?1. Invite me to speak at your events or run workshops at your company. I’m always open to sharing my expertise — PR, you know :)2. Book a free communication consultation. Just fill out a quick form, and I’ll get in touch: https://forms.gle/EsFQf5seH1syoTqb7 3. Enroll in one of my training programs to elevate your communication skills.I’ve trained over 1000 leaders from Amazon, Deloitte, Booking, inDrive, Joom, and other major tech companies.I look forward to new connections! Feel free to reach out if you are interested in my expertise or would like to connect for another reason!
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Founder And CeoSoft Skills LabPhuket, Thailand
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Founder & CeoSoft Skills Lab Mar 2020 - PresentYerevan, Yerevan, ArmeniaAs the Founder and CEO of my edtech startup Soft Skills Lab, I specialize in developing innovative online learning solutions to help IT managers and professionals improve their soft skills. With a strong track record of success in product management across multiple industries, including edtech and fintech, I have launched several successful products and services that have helped my company grow and thrive.- Transforming professionals through technology-driven education solutions.- Empowering managers with essential soft skills for lasting success.- Innovative training programs fostering effective communication, leadership, and problem-solving abilities.- Cutting-edge IT solutions including interactive bots, simulators, and microlearning courses.- Proven track record of delivering measurable results and exceptional client satisfaction.- Trusted by C-level executives, business owners, and decision-makers.- Join us to unlock your full potential and thrive in today's dynamic business landscape.
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Product ManagerRosfines Feb 2019 - Mar 2020Moscow, Russian FederationHead of Product Development- Increased product revenue by 45%, ARPU by 49%, conversion to paying users by 2 times, user activation by 20%, through strategic planning, effective implementation, and data-driven decision-making.- Successfully launched an internal A/B testing system for mobile applications, resulting in a significant increase in the number of experiments conducted per month, from 2 to 14-15, allowing for more rapid testing and optimization of products.- Developed and launched an internal segmentation management system, resulting in a 4-5 times reduction in time-to-market, and indirectly leading to a decline in the load on support and an increase in revenue due to segment optimization.
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Product ManagerT-One Group Sep 2017 - Jun 2018Moscow, Russian FederationHead of a product development teamSupervised the launch of two products:- saas vehicle monitoring system for transportation departments and logistics companies- saas driver behaviour monitoring system for insurance companiesManaged 3 product teams and worked closely with a sales team, went from 0 to 1,5 mln connected devices. -
Product ManagerUralsib Feb 2017 - Aug 2017Worked on both new & existing services and products in digital channels (Web application, mobile application, website, ATM). - Increased share of customers using digital channels (mobile, web) from 20% to ~23% - Increased revenue from auto payments by ~8%. - Launched sales of insurance and invest products in digital channels -
Lead Business AnalystGlowbyte Consulting Mar 2014 - Jan 2017Implementation of analytical CRM-systems (marketing automation, marketing optimisation) in banks & telecom services (Russia, CIS, US, Canada, China)Stakeholder management, BRD & FSD development, project management from pre-sale to support.6 successful projects (implementations and audits of marketing solutions) in banks and telecom worldwide (Russia, CIS, Canada, China)Knowledge of marketing mechanisms and a good understanding of financial and telecom industry specifics. -
Business AnalystDeloitte Jul 2013 - Jan 2014Cutover planning for SAP ERP implementation in an international project, including:- monitoring and coordinating international teams during implementation and testing stages of SAP ERP project in an FMCG enterprise- development and ownership of solution roll-out plan and transition to productionDeveloped a detailed plan of successful cutover project phase, reusable for future projects -
Information Technology AnalystFors Jul 2012 - Jul 2013Development and testing of corporate information systems and corporate mobile applications, including:- requirement gathering, structuring design documents, - analysis and optimization of business processes, solutions configuration, - development and testing- end user training and supportDeveloped several oracle-based solutions in a variety of industries (medicine, sports, culture) -
Academic AssistantNational Research University - Higher School Of Economics Sep 2011 - Jun 2013Teaching students in the field of objective-oriented programming (C#);Developing dedactic materials for students -
Research AssistantEast-West Digital News Apr 2011 - Dec 2011Marketing research, analytical reviews in the field of IT -
Content ManagerGraduate Jul 2011 - Nov 2011Sites, blogs, forums: development & moderationContent generation and moderation.
Alexandra Klimenko Skills
Alexandra Klimenko Education Details
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Information Technology -
Information Technology
Frequently Asked Questions about Alexandra Klimenko
What company does Alexandra Klimenko work for?
Alexandra Klimenko works for Soft Skills Lab
What is Alexandra Klimenko's role at the current company?
Alexandra Klimenko's current role is Founder and CEO.
What schools did Alexandra Klimenko attend?
Alexandra Klimenko attended University Of Münster, Higher School Of Economics, Higher School Of Economics.
What skills is Alexandra Klimenko known for?
Alexandra Klimenko has skills like Sql, C#, Powerpoint, Aris, Html, Windows, Excel, Databases, Programming, Mysql, Access, Analysis.
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Alexandra K.
Miami, Fl -
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