Alexandra Wilson Email & Phone Number

Acworth, Georgia, United States

Woodstock, Georgia, United States

• Scheduling/cancelling appointments correctly ensuring maximum production• Going over estimated treatment prices including what patients are responsible for vs. their insurance and stipulations such as age limits and termed insurance plans• Ensuring that we have all necessary information prior to appointment, such as insurance, x-rays, medical history, and/or referrals• Verifying patient insurance eligibility and benefits and ensuring that we have correct plans with accurate representation of coverage in our system to reflect correct fees• Reach out to patients who have unscheduled treatment to set up appointments• Following up on pre-authorizations and letting patients know about denials or approvals• Obtaining updated contracted rates for accurate treatment estimates• Translating for Spanish-speaking patients• Training new employees• Submitting claims and following up, such as getting additional information to insurance companies for claims and/or pre-determinations

Woodstock, Georgia, United States

Responsibilities include:• Scheduling/cancelling appointments as necessary • Ensuring that we have all necessary information prior to appointment, such as insurance• Verifying patient insurance eligibility and benefits• Reach out to patients who have unscheduled treatment to set up appointments• Following up on pre-authorizations and letting patients know about denials or approvals• Submitting missing information to insurance companies for claims and/or pre-determinations• Treatment coordinating for orthodontist

Acworth, Georgia, United States

Woodstock, Georgia, United States

Responsibilities include but are not limited to,• Greeting patients and assisting with check in and registration• Scheduling and canceling appointments, ensuring the correct appointment was created• Confirming insurance information and obtaining deductibles and/or co-pay data• Translating for Spanish speaking patients• Answering phones and responding to patient inquiries• Handling cash, credit, check, and e-transactions

Woodstock, Georgia, United States

Responsibilities include but are not limited to,• Handling cash, credit, check, and e-transactions• Ensuring prices are correct and ringing correctly• Greet customers and ensure they found what they needed• Assist with loss prevention through paying attention to customer orders• Train new cashiers• Learning new ways to keep shrink down and goals met

Georgia

Responsibilities include but are not limited to,• Safely transporting children to and from school• Maintaining discipline while also developing good relationships with students on board• Assisting passengers on and off the bus and across a maximum of two lanes• Driving the bus responsibly and reliably• Ability to handle unexpected situations with students and with traffic

Marietta, Georgia, United States

Responsibilities included but were not limited to,Plan and coordinate assigned school bus routes.Receive and relay requests to add/remove stops.Periodically enter information regarding drive time, bus loads, and schedule.Modify bus routes to adjust for time/traffic.

Atlanta, Georgia

Responsibilities include but are not limited to,• Attach electronic images to appropriate loan numbers• Index files quickly and efficiently• Receive and relay error messages• Go through appropriate system to delete duplicate and/or old loans sent over incorrectly• Contact customers regarding incorrect files to ensure the correct task is placed with files• Create production charts showing increases or decreases in tasks• Train co-workers in new systems and/or new procedures• Answer phones and direct callers to appropriate coworker• Translate for non-English speaking customers• Cross-training in customer support and data entry

Roswell, Georgia

Responsibilities included but were not limited to:• Greeted patients and ensured comfort• Answered phone and relayed messages• Responded to inquiries and routed calls• Checked patients in and out and collected payments• Obtained and verified patient information• Assisted coworker with stim machines when needed• Helped patients with massage chairs• Delivered laser therapy to patients in need• Confirmed insurance information and obtained deductibles and/or copay data• Made cold calls to ensure patients’ continued health• Scheduled and cancelled appointments• Maintained office supply inventory• Translated for non-English speaking patients, including creating Spanish forms

Acworth, Georgia

Responsibilities included but were not limited to:• Assisted stock associate in preparing merchandise for sales floor• Trained new associates on procedures and tasks• Helped associates with sales needs and difficult transactions• Assisted store manager in adjusting weekly schedule to ensure sales• Analyzed year-to-date and week-to-date figures• Met daily sales goals and encouraged associates/coworkers to do the same• Ensured that pricing, indoor and outdoor signage, mannequins, and displays were up-to-date• Managed and controlled shrink• Oversaw completion of daily tasks• Enforced company policy and procedures

Woodstock, Georgia

• Used customer service skills to increase sales.• Maintained customer relations increasing the percentage of repeat customers.• Assisted customers with purchase needs.• Kept store clean and tidy.• Went above and beyond daily and weekly sales goals.