Alexandra Steele Email & Phone Number

Kansas City, MO, US

Kansas City, Missouri, United States

• Lead in the planning, coordination, and delivery of external client implementation and training projects.
• Provided customized virtual one-on-one deployment training with dealership leadership teams to achieve long-term adoption of the platform.
• Maintain an in-depth understanding of all AutoAlert solutions to adapt to a fast-paced, client-facing environment.
• Develop and maintain professional coaching relationships with each external customer to combat objections and drive tool… Show more
• Develop and maintain professional coaching relationships with each external customer to combat objections and drive tool usage. Show less

• Developed and led a highly effective new hire training program for the automotive software platform, teaching combined classes of new hires from varied professional backgrounds.
• Provided feedback to multiple levels of management regarding new hire employee performance.
• Worked with the corporate leadership team to assess existing curriculum and develop programs to fill gaps and coordinate and conduct internal employee training classes.
• Managed the development of multiple… Show more
• Managed the development of multiple training content projects simultaneously and worked with various departments to identify the expected functionality and learning objectives on a wide array of software products.
• Designed and developed corporate training materials, including conceptual design, digital design, scriptwriting, and voice recording. Show less

Kansas City, MO

• Developed and implemented a highly effective private event dining program, coordinating events ranging from 25 to 250 guests while working to create client experiences that exceeded expectations and industry standards.
• Maintained open lines of communication with potential event guests while responsible for online portal maintenance, event staffing, banquet and floorplan set-up, and kitchen preparation.
• Managed the full-service restaurant, including sales, labor control, reporting… Show more
• Managed the full-service restaurant, including sales, labor control, reporting, performance management, coaching, staffing/hiring, mentoring junior managers, and menu input. Notable achievements while in the position.

Overland Park, KS/Blue Springs, MO

• Served as the HR system coordinator for a group of 96 Target stores, coordinating and supervising 7 administrative assistants and ensuring they were providing the necessary documentation and paperwork.
• Followed up on all cyclical HR events, including the annual merit process, quarterly bonus, leadership development seminars, Food Safety training certifications, and the leadership interview processes.
• Maintained full responsibility for HRIS maintenance for all Store Team Leaders… Show more
• Maintained full responsibility for HRIS maintenance for all Store Team Leaders, Business Partners, and Directors.
• Held a key role as the administrative assistant to the Human Resources Director, tasked with calendar planning, travel booking, meeting preparation, among other tasks.
• Functioned as the office manager, taking care of general office needs, including printer maintenance, inventory management, vendor/contractor relationships, and shipping/mailing. Show less

Blue Springs, Missouri

• Diagnosed the culture to provide suggested strategy to improve the culture, employee relations, incident claims, payroll inquiries, scheduling, performance management, compliance, succession planning, interview.
• Developed and maintained recruiting strategy for a 100 to 150 team member unit, including the successfully seasonal staffing of 40 team members in a 5-week period.
• Served as an accountability partner to the Store Team… Show more
• Served as an accountability partner to the Store Team Leader, providing guidance and feedback for areas of improvement.
• Created respectful relationships with store leadership, creating respectful relationships by challenging each other to be better and look at things differently each day to drive the store's overall success.
• Held a key role 2 days per week as the Leader on Duty for the building, overseeing up to 50 employees while assisting guests, managing tasks, setting sales plans, deescalating guest issues, and assisting asset.

Kansas City, Missouri Area

• Developed and implemented highly effective recruitment strategies while supporting recruiting efforts for 15 new restaurant openings.
• Consulted on recruiting, interviewing, onboarding, and retention best practices with 10+ operations leaders for 70+ restaurants.
• Added valued input while participating in leadership meetings regarding succession planning, general regional strategy operations, recruiting, marketing, new restaurant openings, and the annual merit and review process.
• Added valued input while participating in leadership meetings regarding succession planning, general regional strategy operations, recruiting, marketing, new restaurant openings, and the annual merit and review process.
• Served as a trusted accountability partner to operations leaders, providing ongoing developmental guidance, training, and feedback through a minimum of bi-weekly touch-base meetings with each leader.
• Drove the creation of strong relationships with each leader built on mutual respect while assisting them in diagnosing the root cause of issues to remove obstacles and provide alternative strategies.