• Follow corporate protocols within team environment to provide personal care to four residents with significant physical, mental, and emotional disabilities, including precisely administering medication on strict time schedules, customized to each resident.• Enhance communication through accurate and thorough daily documentation detailing residents' activities and medical concerns; record shift events and alert incoming staff of personnel, resident, and facility issues.• Provide off-site care by accompanying residents to professional health appointments weekly; apprise doctors about current and changing residents' medical, behavioral, and social status; maintain integrity of financials while shopping for home and residents' household and personal needs.• Plan and implement one weekly community group activity for residents while observing facility's financial guidelines and residents' abilities. Residents and family members comment on high enjoyment factor.• Plan and prepare one healthy meal and two snacks per eight-hour shift for each resident based on individual resident's medical history and requirements.• Forge close professional relationship with residents and families to provide highest level of care and service.

• Trained 25 new employees to complete daily restaurant tasks at superior performance level and quality, including how to prepare and serve over 12 different menu items, operate cash register, and locate low-inventory items.• Served over 200 customers per eight-hour shift; knowledgeably answered questions from customers and staff about menu items.• Maintained and exceeded restaurant's standards for customer service by greeting customers within 3 minutes of arrival, accurately placing food orders, and addressing regular customers by name.

• Managed youth center summer program finances, including tracking, collecting, and depositing membership dues for 12 children into youth center account weekly. • Designed, implemented, and executed seven different age-appropriate weekly activities for 12 youth center participants, ages 6 to 12.• Prepared and served daily healthy snack for participants while observing individual dietary restrictions.• Assisted with two community team-fundraising activities, raising money for youth center programs.• Prepared weekly written assessment of each child’s achievements and challenges and communicated information to parents in one-to-one meetings.• Drafted correspondence to 4-member youth center board regarding finances and progress of summer youth program.