Alexandra Parrish

Alexandra Parrish Email and Phone Number

VP of Sales Operations @ Magnussen Home Furnishings
greensboro, north carolina, united states
Alexandra Parrish's Location
High Point, North Carolina, United States, United States
Alexandra Parrish's Contact Details

Alexandra Parrish personal email

n/a

Alexandra Parrish phone numbers

About Alexandra Parrish

Senior Manager with extensive expertise in the furniture industry, showcasing a proven track record. Proficient in Operations Management, Sales, Retail, and Pricing Strategy. A seasoned professional with a degree from King's College, Charlotte, NC.

Alexandra Parrish's Current Company Details
Magnussen Home Furnishings

Magnussen Home Furnishings

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VP of Sales Operations
greensboro, north carolina, united states
Website:
magnussen.com
Employees:
120
Alexandra Parrish Work Experience Details
  • Magnussen Home Furnishings
    Vp Of Sales Operations
    Magnussen Home Furnishings Nov 2023 - Present
    Greensboro--Winston-Salem--High Point Area
  • Magnussen Home Furnishings
    Director Of Ecommerce & Wholesale
    Magnussen Home Furnishings Jan 2023 - Dec 2023
    Greensboro--Winston-Salem--High Point Area
  • Hooker Furnishings Corporation
    Vice President Of Ecommerce
    Hooker Furnishings Corporation Nov 2021 - Sep 2022
    Greensboro--Winston-Salem--High Point Area
  • Hooker Furnishings Corporation
    Director Sales Operations Ecommerce
    Hooker Furnishings Corporation Jul 2019 - Oct 2021
  • Home Meridian International
    Director Of Sales Operations- National Accounts
    Home Meridian International Jul 2015 - Apr 2019
    High Point Nc
    Broad Function and Objective:Create custom business solutions to match the requirements of assigned keyaccount(s) at every possible operations contact point, while identifying every opportunity to increase our sales and/or profitsPrinciple Accountability:• Develop meaningful personal relationships with key customer contacts and assigned sales rep(s) to ensure they look to your team as the primary source for any accurate HMI communications• Gain an intimate knowledge of assigned customer(s) requirements including new product set up, testing, labeling, shipment, paperwork, customer website maintenance, etc. to ensure compliance and highest level of customer satisfaction• Confirm accuracy of quote sheets, margin analyses and system set up of loads.o Coordinate with Finance on reporting accuracy• Actively pursue opportunities to improve HMI processes to match customer requirements and requests• Review weekly analysis of customer forecasts, open orders and scheduled production to ensure timely product availability fore-commerce segment of business• Review monthly inventory tracking document to ensure that we are not exceeding• our forecasted and approved inventory levels and direct actions to reduce excess inventories• Regular communication with customer-specific support team on any new customer milestones or potential issues including facilitation of weekly team meeting• Coordinate communication flow and activity between Costco ops team and otherHMI teams assigned to support Costco (product development, quality, etc.) • Regular customer visits to all operational locations:o Purchasing office, Call center, Repair shop, Logistics, etc.• Train and Supervise any staff assigned to support your key account(s)o Primary contact for problem solving and basic trouble-shootingo Communicate need for permanent work re-distribution, and coordinate immediate temporary needs for back-up, including sick days and vacations
  • Home Meridian International
    Senior Key Account Manager
    Home Meridian International Nov 2014 - Jun 2015
    High Point, Nc
    Broad Function and Objective:Create custom business solutions to match the requirements of assigned keyaccount(s) at every possible operations contact point, while identifying every opportunity to increase sales and/or profitsPrinciple Accountability:• Develop meaningful personal relationships with key customer contacts and assigned sales rep(s) to ensure they look to you as the primary source for any accurate HMI communications• Gain an intimate knowledge of customer(s) requirements including newproduct set up, testing, labeling, shipment, paperwork, customer website maintenance, etc. to ensure compliance and highest level of customer satisfaction• Actively pursue opportunities to improve HMI processes to match customerrequirements and requests• Weekly analysis of customer forecasts, open orders and scheduled production to ensure timely product availability• Update and distribute monthly inventory tracking document, where applicable, to ensure that we are not exceeding our required, approved inventory levels• Regular communication with customer-specific support team on any new customer milestones or potential issues including facilitation of monthly team meeting• Regular customer visits to all operational locations:o Purchasing office, Call center, Repair shop, Logistics, etc.• Train and Supervise staff assigned to support my key account(s)o Primary contact for problem solving and basic trouble-shootingo Communicate need for permanent work re-distribution, and coordinate immediate temporary needs for back-up, including sick days and vacations
  • Home Meridian International
    Sales Operations Manager, Ssg & R2H Division
    Home Meridian International Jan 2014 - Nov 2014
  • Home Meridian International
    Hmi Customer Service Manager
    Home Meridian International Mar 2012 - Dec 2013
    Train and supervise Customer Service Representatives to ensure professional levels of customer satisfaction.o Manage level work loads between CSRso Monitor call volumes to ensure maximum coverage during peak service levelso Review and analyze CRM interaction reporting of call logs for performance issues and call trends Manage order backlog in a manner that will achieve maximum shipments at maximum margins each month. Ensure timely communication of all issues or potential issues with executive operations and sales management Attend weekly Supply Chain scheduling meetings to contribute customer perspective to product cutting and release decisions Effectively communicate with Supply Chain personnel any potential changes in demand and/or constrained backlog issues Effectively communicate with Distribution personnel to ensure customer priorities are maintained. Create, maintain and review standard reports and elevate any potential issueso Constrained backlogo Quality issueso Product Life Cycle reports Ensure positive, proactive communication flow between customer service and sales management. Responsible for all formal communications to the sales force, including keeping historical records of those communications.
  • Home Meridian International
    Sales Operations Manager - Slh, Hc Division
    Home Meridian International Jan 2010 - Mar 2012
  • Home Meridian International
    Customer Service Manager- Slh Division
    Home Meridian International Jan 2009 - Jan 2010
  • Home Meridian International
    Customer Service Manager - Slf
    Home Meridian International Oct 2008 - Jan 2009

Alexandra Parrish Skills

Sales Operations Sales Management Account Management Customer Service Retail Sap Customer Satisfaction Purchasing Supply Chain Sales Merchandising Inventory Management Logistics Product Development Team Building Negotiation Furniture Strategic Planning Microsoft Office Operations Management Forecasting Pricing Key Account Management Contract Negotiation Integration Process Improvement Microsoft Excel Supply Chain Management Budgets Outlook Warehousing Manufacturing

Alexandra Parrish Education Details

  • King'S College, Charlotte, Nc
    King'S College, Charlotte, Nc
    Travel And Hospitality

Frequently Asked Questions about Alexandra Parrish

What company does Alexandra Parrish work for?

Alexandra Parrish works for Magnussen Home Furnishings

What is Alexandra Parrish's role at the current company?

Alexandra Parrish's current role is VP of Sales Operations.

What is Alexandra Parrish's email address?

Alexandra Parrish's email address is ap****@****ian.com

What is Alexandra Parrish's direct phone number?

Alexandra Parrish's direct phone number is +133684*****

What schools did Alexandra Parrish attend?

Alexandra Parrish attended King's College, Charlotte, Nc.

What are some of Alexandra Parrish's interests?

Alexandra Parrish has interest in Children, Environment, Education, Animal Welfare, Health.

What skills is Alexandra Parrish known for?

Alexandra Parrish has skills like Sales Operations, Sales Management, Account Management, Customer Service, Retail, Sap, Customer Satisfaction, Purchasing, Supply Chain, Sales, Merchandising, Inventory Management.

Who are Alexandra Parrish's colleagues?

Alexandra Parrish's colleagues are Yen Nguyen, Matthew Cote, Hayes Mills, Eduardo Ayala, Frank Stewart, Pat Hall, Olivia Lynn Ho.

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