Alexandra Rivera Email and Phone Number

- Conducted heuristic evaluation and developed actionable recommendations aimed at improving usability, and refined the overall user journey with a total of 26 user flows for a mobile application. - Performed in-depth secondary research to uncover UX best practices and UI inspiration. This research formed the basis for grasping market dynamics, spotting opportunities and challenges, and guiding strategic decisions in product development. - Led problem-solving ideation sessions that use best practices and design rationale to deliver B2B and B2C end-to-end products.- Advocated for user experience improvements, took charge of new component creation, and produced multiple wireframes for team and client consideration, demonstrating creativity, efficiency and design thinking.- Delivered findings & recommendations in the form of reports & presentations.

I utilized critical thinking and empathy to create online lesson plans that improved students' speaking and reading skills for beginner to intermediate levels.

I provided exceptional customer service by addressing inquiries and resolving issues promptly, ensuring a positive experience for athletes, coaches, and spectators.

I oversaw DNA sequencing projects, actively engaged students through hands-on learning experiences, and ensured the highest standards of laboratory safety.