Support mid to large-size customers.Understand and align with customer’s goals to help them achieve their desiredoutcomes.Drive platform adoption and offer industry best practices to help clients effectivelymeet said business goals.Host personalized web-based presentations to customers to align with their needs,discuss adoption, and identify areas of opportunity.Understand client’s risks and presenting on recommendations and solutions.Collaborate with the sales team to introduce new features and opportunities toclients.Gather client requirements for future releases of the product.Guide new clients through onboarding by understanding their needs, disseminatingtraining resources, and assisting with account setup.

Cultivates and expands existing business relationships through frequent communication and regular client interactions to understand the client organization’s objectives.Works as a strategic partner to the account holders to uncover new revenue opportunities that align with client goals.Understands each client’s sponsorship package including an understanding of what additional entitlements fall under each level of sponsorship.Understands account renewal process and focus on services that will promote the plan objectivesConstant evaluation of the client experience allowing for improved processes and actions.Delivers quality service during every client interaction.Anticipates and quickly identifies and assesses client needs and objectives.Uses excellent verbal and written communication skills to communicate with clients.Acts as the main point of contact and funnel of information between assigned accounts and Evanta event staff including operations, program manager, and content manager.Partners with Content Liaison to ensure alignment of sponsor content to event content.Manages all logistical and operational needs each sponsorship package requires including collecting logo, bio, banner graphics, registrants, onsite materials, etc.Onsite event support for sponsor partners (traveling to 2-6 events a year).

Creating digital analyses of clients’ Search Engine Optimization (SEO), Digital Advertising, and Social Media platform presence.Supporting all Inbound and internal teams, as well as, product engineers to create more efficient processes and new innovations.Creating client digital landing pages.Reviewing website data to enhance clients’ organic rankings.Working through website Content Management Systems (CMS) interfaces to launch websites.

Responsibilities:Greet and engage customers in the store.Provide exceptional customer service by responding to customer questions or issues regarding product features, benefits, availability.Utilize sales skills and excellent customer service to drive store sales.Perform all required cash register transactions, such as sales and exchanges, efficiently and accurately.Assist in receiving shipments and distributing to sales floor as directed.Maintain store standards for visual merchandising, cleanliness and safety.Assist in other store functions as needed.

As a contract Project Coordinator, I was a key member of the development team for the NWB2B project.Our team converted an outdated program (NWConnectory) to NWB2B, an online source tool that connects buyers and suppliers exclusively within the Northwest.• Managed and edited a database of over 5000 company profiles.• Main point person with members to manage the updating of their data and profile• Provided management with a weekly status and progress report• Provided event planning.• Responsible for organizing, developing, and presenting the aspects and benefits of NWB2B during multiple presentations at the Supply Chain Management Conference and Export Compliance Summit.

Sales Associate in the Active and Swim, Men's Furnishings, and Women's Point of View clothing departments.• Closed a high volume of sales opportunities by supporting customers with fashion decisions and general merchandise questions. • Sold over $200,000 in sales volume.• Led department in sales volume on several occasions. • Ranked in top sales storewide, pacesetter selling rate

As an Events Coordinator, within the Gonzaga Activities Board division of the Gonzaga Student Body Association, I developed, planned, marketed, and oversaw 13 on and off-campus events that attracted over 1,700 Gonzaga University students. I also created, planned, and oversaw the first annual Gonzaga University Professor Basketball Game. All events had record attendance.Oversaw a $15,000 annual budget, purchase orders, and financial decisions.

As the Development Intern, for the Oregon Chapter, I worked closely with staff and other interns to build awareness and engage the community in supporting the chapter through participation and volunteerism programs, events, and services. I worked closely with the Development Department and Volunteer Manager to ensure the proper coordination and analysis of event volunteer data. I also coordinated event logistics, fundraising, and volunteer programs in preparation for the annual Bike MS event. This role required an intermediate level of comfort and skill with Microsoft Excel including pivot tables and vlookup. This role provided opportunities to use data and data tools to ensure that all events and programs had adequate and appropriate volunteer coverage by sorting and organizing volunteer registration responses, creating regular volunteer statistics before events, and being responsible for post-event data analysis to inform future event decisions. This role allowed me to evaluate the Oregon chapter's existing data coordination systems, provide input and suggestions for improvement.

Assist travel and custom publication team with all project operational and logistical needs.Design, create, and review travel content for visitor publications. Support sales team with database management and analyzing ad pricing data.Organize destinations to ensure all ad designs and operational requirements are accounted for.Facilitated ad material collection, publication proofreading, and updated social media accounts.Updated website CMS by contacting clients and potential clients to verify company details. Customer Relationship Management (CRM) administration, as needed.