- Providing technical support to Oracle’s global customers;- Providing technical support on Service Requests related to E-Business Suite and BI Publisher;- Assisting customers with the Installation, Maintenance and Administration of Oracle E-Business Suite - Installation of E-Business Suite R12 version, also the installation on Cloud- Testing reports and data model for BI Publisher Enterprise and XML Publisher;- Testing the BI Publisher web services developed by the customers using SOAP UI- Installing BI Publisher Standalone on local server;- Mentoring and helping new hires;- Cluster Technical Coordinator role starting December 2015: assisting Global Support Engineers in managing the Service Requests;- Planning activities: managing the scheduler for the EMEA team;

Administration of SharePoint application:- Installing releases in production and test environments through command prompt (using stsadm commands);- Daily monitoring SharePoint services and some custom services running through SharePoint.- Verifying the validity of databases backups;- Regular review, clean-up, management and configuration of sites in test environment and production;- Moving/copying content from a site to another site in production;- Regular review of the events and messages reported in Event Viewer;- Monitoring SharePoint server disk space usage through email alerts;- Regular analysis of the content of the SharePoint sites and detecting items with problems;- Developing PowerShell scripts for fixing items with problems;- Monitoring the content database space usage: shrink database log when it's growing too large, rebuild some table indexes, running some scripts for checking documents with problems;- Help users with technical support when they have problems;- User management according to the organizations policies;- Troubleshooting issues when occurred- Administration of Oracle E-Business Suite 11i:- Installing releases in test environments- User management

-Developing automated tests for Charisma ERP using Test Complete builder-Designing and performing automated tests in Delphi Script-Configuring and executing automated tests in accordance with testing methodologies-Configuring and managing test systems and environments-Identifying and analyzing Charisma bugs-Reporting bugs and verifying fixes