Team Leader - Iberian Market
Current
Sep 2024 - Present
AeroLeads people directory · profile
Alexandra Fernandez Email & Phone Number
Team Leader - Iberian market / Porsche Digital
at
Porsche Digital
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Team Leader - Iberian market / Porsche Digital
Location
Greater Barcelona Metropolitan Area, Spain, Spain
Company size
Who is Alexandra Fernandez? Overview
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Quick answer
Alexandra Fernandez is listed as Team Leader - Iberian market / Porsche Digital at Porsche Digital, a company with 168 employees, based in Greater Barcelona Metropolitan Area, Spain, Spain. AeroLeads shows a matched LinkedIn profile for Alexandra Fernandez.
Alexandra Fernandez previously worked as Team Leader - Iberian market at Porsche Digital and Operations Manager Fashion E-Commerce at Webhelp. Alexandra Fernandez holds Fda Relaciones Públicas Y Marketing, Relaciones Públicas, Publicidad Y Comunicación Aplicada from Escola D'Estudis Superiors I Universitaris Formatic Barna.
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Porsche Digital
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Profile bio
About Alexandra Fernandez
Experienced Operations Manager with proven ability to successfully lead teams and achieve project objectives in Customer Service.Skilled in managing cross-functional teams, conducting analysis to identify areas of improvement and service strategies.
Listed skills include Communication, Redes Sociales, Microsoft Office, Arte, and 15 others.
Current workplace
Alexandra Fernandez's current company
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Porsche Digital
7 roles
Alexandra Fernandez work experience
A career timeline built from the work history available for this profile.
Operations Manager Fashion E-Commerce
🔺Managed a Customer Service program of 180 employees localed in Spain, Lima and Marrakech, dedicated to provide CS support via Phone, Email, Chat and RRSS.🔺Developed a positive relation with the client and the brand, serving as the primary point of contact for inquiries, requests, claims and updates.🔺Collected service data via Salesforce, such as.
May 2022 - Sep 2024
Team Manager Fashion E-Commerce
🔺Managed a group of 5 Team Leaders, overseeing the day-to-day activities of their teams and ensuring the achievement of KPIs and objectives.🔺Developed and implemented strategies to optimize team performance and productivity, setting clear expectations for team members, providing regular feedback, coaching, and mentoring to support their professional.
Dec 2017 - May 2022
Team Leader- Airbnb Customer Experience
🔺Led a team of 15 employees, providing guidance and support to ensure effective task execution and KPIs fullfitment.🔺Facilitated regular team meetings and individual performance evaluations, providing constructive feedback, sharing best practices, and addressing any challenges or concerns.🔺Collaborated with QA and Training department to ensure alignment of.
Nov 2016 - Nov 2017
Visitors Service Manager
Basílica De La Sagrada Familia
🔺Supervised the weekend team ensuring excellent visitors service delivery and efficient operations at the most visited attraction in Barcelona.🔺Coordinated logistics and ensured the execution of press visits, including arranging media credentials, coordinating interview schedules, and facilitating media interactions with key personnel.🔺Assisted in the.
Oct 2012 - Nov 2016
Museum Educator
🔺Created and implemented educational visits and workshops for museum visitors and school groups, fostering a dynamic and interactive learning environment.🔺Developed and maintained a positive relation with visitors, ensuring their satisfaction and attending to their inquiries and concerns.🔺Collaborated with a diverse team of museum staff to develop and.
Jul 2011 - Mar 2012
Tour Guide
Vive Berlin Tours
🔺Led groups on engaging and informative tours, showcasing historical landmarks and cultural attractions in Berlin, Germany.🔺Provided personalized storytelling to enhance visitors' understanding and enjoyment of the tour, addressing their questions and concerns, and adapting the tour content to meet their interests.
May 2009 - Apr 2011
Team & coworkers
Colleagues at Porsche Digital
Other employees you can reach at porsche.digital. View company contacts for 168 employees →
RS
Roman Schmidt
Colleague at Porsche DigitalNuremberg, Bavaria, Germany, Germany
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MK
Matthew Kramer
Colleague at Porsche DigitalSan Francisco Bay Area, United States
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FR
Florian Rothfuss
Colleague at Porsche DigitalStuttgart, Baden-Württemberg, Germany, Germany
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AM
Asja Müller
Colleague at Porsche DigitalBerlin, Berlin, Germany, Germany
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PN
Philipp Nagy
Colleague at Porsche DigitalMunich, Bavaria, Germany, Germany
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MH
Melina Hamzic
Colleague at Porsche DigitalStuttgart, Baden-Württemberg, Germany, Germany
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LJ
Lena Jäger
Colleague at Porsche DigitalGermany, Germany
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DB
David Bruschkewitz
Colleague at Porsche DigitalBerlin, Berlin, Germany, Germany
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YC
Yoav Cohen
Colleague at Porsche DigitalNetanya, Center District, Israel, Israel
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SH
Sapir Hafner
Colleague at Porsche DigitalIsrael, Israel
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Roman Schmidt
Colleague at Porsche DigitalNuremberg, Bavaria, Germany, Germany
View →
MK
Matthew Kramer
Colleague at Porsche DigitalSan Francisco Bay Area, United States
View →
FR
Florian Rothfuss
Colleague at Porsche DigitalStuttgart, Baden-Württemberg, Germany, Germany
View →
AM
Asja Müller
Colleague at Porsche DigitalBerlin, Berlin, Germany, Germany
View →
PN
Philipp Nagy
Colleague at Porsche DigitalMunich, Bavaria, Germany, Germany
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MH
Melina Hamzic
Colleague at Porsche DigitalStuttgart, Baden-Württemberg, Germany, Germany
View →
LJ
Lena Jäger
Colleague at Porsche DigitalGermany, Germany
View →
DB
David Bruschkewitz
Colleague at Porsche DigitalBerlin, Berlin, Germany, Germany
View →
YC
Yoav Cohen
Colleague at Porsche DigitalNetanya, Center District, Israel, Israel
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SH
Sapir Hafner
Colleague at Porsche DigitalIsrael, Israel
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4 education records
Alexandra Fernandez education
Fda Relaciones Públicas Y Marketing, Relaciones Públicas, Publicidad Y Comunicación Aplicada
Escola D'Estudis Superiors I Universitaris Formatic Barna
Cfgs Arte Y Diseño Textil, Diseño Y Artes Aplicadas
Escola Superior D'Arts Massana
Bachillerato En Modalidad De Arte, Arte/Estudios Artísticos, General
Ies Infantal Isabel D'Aragó
Cfgm Técnico En Comercio Y Marketing, Comercio Y Marketing
Centre D'Estudis Joan Roca
FAQ
Frequently asked questions about Alexandra Fernandez
Quick answers generated from the profile data available on this page.
What company does Alexandra Fernandez work for?
Alexandra Fernandez works for Porsche Digital.
What is Alexandra Fernandez's role at Porsche Digital?
Alexandra Fernandez is listed as Team Leader - Iberian market / Porsche Digital at Porsche Digital.
Where is Alexandra Fernandez based?
Alexandra Fernandez is based in Greater Barcelona Metropolitan Area, Spain, Spain while working with Porsche Digital.
What companies has Alexandra Fernandez worked for?
Alexandra Fernandez has worked for Porsche Digital, Webhelp, Cpm International, Basílica De La Sagrada Familia, and Fundació Joan Miró.
Who are Alexandra Fernandez's colleagues at Porsche Digital?
Alexandra Fernandez's colleagues at Porsche Digital include Roman Schmidt, Matthew Kramer, Florian Rothfuss, Asja Müller, and Philipp Nagy.
How can I contact Alexandra Fernandez?
You can use AeroLeads to view verified contact signals for Alexandra Fernandez at Porsche Digital, including work email, phone, and LinkedIn data when available.
What schools did Alexandra Fernandez attend?
Alexandra Fernandez holds Fda Relaciones Públicas Y Marketing, Relaciones Públicas, Publicidad Y Comunicación Aplicada from Escola D'Estudis Superiors I Universitaris Formatic Barna.
What skills is Alexandra Fernandez known for?
Alexandra Fernandez is listed with skills including Communication, Redes Sociales, Microsoft Office, Arte, Mercadotecnia En Medios Sociales, Writing, Photography, and Medios Sociales.
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