Alexandra Kezek Email & Phone Number

Park Ridge, NJ, US

Utilize Microsoft Excel, SQL, and PowerPoint daily to create comprehensive A/R reports and visualizations, creating over 1,000 PowerPoint slides per month. Support customer relationship initiatives by creating targeted reports, contributing to improved campaign effectiveness, strategic planning, and QA.

Madison, New Jersey, United States

In a call center, I receive, triage, and process product and/or device identification calls and emails from patients and healthcare providers. Gather pertinent data for the Medical Information Specialists, Customer Service, Safety and Quality teams to assist the caller. Identify product complaints and adverse events by entering information in the.

Goshen, New York, United States

Promoted from ENT Specialty Care, I facilitated virtual demonstrations for WRSConnect Telehealth. Hosted demonstrations for healthcare providers interested in learning about WRS “X” Cloud based software. Updated the CRM system on a daily basis to show sales pipelines. Supported the Marketing, Reputation Management, and Development teams in content creation.

Goshen, New York

Assisted patients with scheduling appointments, patient portal services, billing inquiries and insurance issues in person or via phone. Frequently contacted practitioners for medical records and lab reports. Obtained patient authorizations and referrals for surgical consultations. Utilized Microsoft Excel to track upcoming referral requests to insurance.

Greater New York City Area

Supported marketing functions by producing content and proofread material for email marketing campaigns via Constant Contact. Developed a social media calendar to prioritize and enhance online brand identity on platforms like Facebook, Twitter, Instagram, and LinkedIn. Monitored social media presence performance through analytics. Updated client.

Stony Point, NY

Processed inventory and sales orders daily. Created flyers to encourage applicants to apply for employment. Assisted the head manager in the hiring process and trained new employees in everyday job duties. Contacted insurance companies and doctors offices on behalf of customers and refilled prescriptions. Address concerns and questions of customers in a.

Monitored the social media accounts of five clients in the healthcare and hospitality industry. Followed appropriate users for the clients benefits, while posting current content on each social media account of each client by utilizing Sprout Social. Participated in meetings to plan, implement, and promote marketing events for various clients. Promoted to.

Prepared media kits for visiting scholars and film directors.

62 Orange Turnpike, Sloatsburg NY

Prepared store for opening and closing. Assisted customers with new or refill prescriptions, as well as processed inventory and sales orders. Answered phone calls on a timely basis in order to ensure quality customer service. Cleaned the store from the storage room to store front daily.

Paramus, NJ

Organized various contacts through cisionpoint.com to promote Coach USA. Wrote press releases, conducted phone calls to press nationally, and participated in conference calls with the public relations agency.

New City, NY

Facilitated local event attendance and follow up. Trafficked incoming calls throughout the New City office, Ossining and Albany offices in order to help constituents and address their concerns. Created and wrote case summaries for district representatives. Helped coordinate and assist events hosted by the Senator, such as a free breast cancer screening.

Nanuet, NY

Photographer for various local events, performed interviews for the press, practice in writing timelines, and practice in advertising sales.

Master Of Business Administration - Mba, Public Health, 3.92 Gpa

Global Communications And Media Studies

Activities and Societies: Lambda Pi EtaI conducted a qualitative research study, shared my research at the Eastern Communications.

Communication, General

Activities and Societies: Communications Club