Alexandra Poirier Email & Phone Number

Québec, Canada

Mon entreprise offre un service de consultation pour tout projet d'écriture destiné à la publication (format papier, numérique, audio). J'offre des services pivot de relecture, de réécriture, de révision linguistique et éditoriale, de transcription, de traduction (français et anglais), ainsi que l’ensemble des besoins visuels, graphiques et typographiques nécessaires AVANT la diffusion de l’ouvrage.

Québec, Canada

Mon entreprise se démarque grâce à mes services combinés de traduction, de rédaction, de révision et de mise en page. J’ai le souci du détail et la volonté de collaborer avec vous afin d’obtenir un produit fini, innovateur, présenté avec goût et à l’image de votre entreprise.Ainsi, j’offre un soutien administratif lors de la préparation de vos documents, avant leur impression ou publication numérique : normes graphiques, programmes de formation, manuels de procédures, contenus réglementés ou généraux. Mon expérience se cumule grâce à mes 20 belles années passées au service de l’aviation commerciale, soit dans les domaines aussi variés que :*service à la clientèle, suivi de dossiers administratifs, gestion de projets, élaboration de formation web, rédaction, communication et publication ;*système de gestion de la sécurité (enquêtes), sécurité cabine, sécurité aérienne, maintenance, opération de vols, sûreté aéroportuaire, santé et sécurité au travail, marchandises dangereuses et plus encore. Mes services se développent et se peaufinent en traduction et révision/correction dans les domaines de l’aviation commerciale, l’aéronautique, la santé, l’environnement et la publicité. J’ai donc beaucoup de cordes à mon arc. Je travaille avec les logiciels SDL Trados, Office 365 Entreprise et Acrobate DC Pro.

Région De Montréal, Canada

Technical Translator, compliance and regulations.Compliance, Canadian Aviation Regulations, Commercial Air Services, Cabin Safety, SMS & IOSA, Customer Services, Occupational Health & Safety, Technical Data Sheet, Safety Data Sheet.Logiciels : SDL Trados 2021 / Microsoft 365 / Antidote 11

Cabin Safety Regulations - Review of content pertaining to Flight Attendant Standard Operating Procedures.

Région De Montréal, Canada

Investigator for Cabin Safety operations - Safety Management System (SMS). Transport Canada Air Commercial Services regulation. Tasks: investigation, data entries, incident/accident analysis, provide recommendations to Regulatory and Compliance representatives within the airline, documenting safety events. Part of the Safety team - Flight Safety, Maintenance Safety, Corporate Security, Ground Operations, Health & Safety, Quality Assurance.Writing requirements: Monthly newsletters sent to Flight Attendants to prevent incidents/accidents. Writing, drafting and publishing safety and security reminders to Flight Attendants to sensitize employees in order to prevent incidents and/or lower risks associated; guide Flight Attendants to achieve awareness through statistics and event descriptions.Last project: Building an online SMS training program in accordance to Transport Canada regulation and requirements, from writing, voice recording to editing and online publishing.Software: Sentinel / Q-Pulse / Word / Excel / PowerPoint / Articulate.

Based In Toronto, Vancouver, Quebec City And Montreal

Qualified Flight Attendant, as per Transport Canada requirements. Taking care of passengers through safety, security and customer services. Yearly simulator training and exams, such as emergency landing, emergency ditching, first aid, fire fighting, security, dangerous goods, and more.*Special project assignments, based on personal skills and knowledge.

Région De Montréal, Canada

Assistant to the Inflight Service team / Translating and editing of Customer Service Manual & Operational Memos, including proofreading of other publications. Reading, collecting data and dispatching In-flight Reports information to the concerned departments. Follow-up on Commissary and In-flight inquiries, online tracking of uniform orders and coordinate with the airline supplier. Other special project assignments, mainly related to writing, drafting documents and translating.Assistant for the Training and Cabin Safety team/ Updating Flight Attendants Technical Records. Translation, Editing and Proofreading of the Flight Attendant Manual, bulletins and Operational Memos. Special project assignments, such as providing and coordinating required training documents for new Flight Attendants and liaise with HR recruiting team.Softwares: Word, Word Perfect, Excel, Outlook, Power Point, SAP, Articulate

Région De Montréal, Canada

Translated over 12 000 words in the course of one year. Over 30 documents translated from English to French, which were addressed to Flight Attendants. General to specific subjects, such as Health and Safety and Collective Agreement reviews.