Alexandra Smith Email & Phone Number

Detroit Metropolitan Area

• Excel in driving revenue within a highly competitive industry while championing lucrative leads generation, price negotiations, and revenue forecasts to profitably achieve high-level account satisfaction and retention.• Build and sustain relationships among prospects and clients by booking meetings and delivering sales presentations to show the value proposition of the company’s information security solutions.• Apply solid leadership talents toward managing three (3) direct reports on achieving monthly, quarterly, and annual targets, including tracking and reporting on team activities in Salesforce to meet productivity goals.o Deliver $1+ million in revenue while continually surpassing sales objectives.o Manage key accounts (e.g., Claire’s, Tiffany & Company, Kate Spade, Little Caesars, Michael Kors).o Train, coach, and mentor sales and account management teams on industry best practices.

Detroit Metropolitan Area

• Leveraged broad scope of industry knowledge toward conceptualizing, developing, and advertising collaborative campaigns to meet client goals while training sales teams to enhance business performance.o Quickly identified and offered recommendations to improve business input metrics.o Profitably participated in high-attendance meetings, industry events, and / or conferences.o Seamlessly navigated multiple acquisitions while upholding high retention rates for accounts.

Detroit Metropolitan Area

• Recognized as the “go-to” contact to establish long-term client relationships while competitively negotiating pricing for products and shipping, as well as proactively collaborating with teams to fulfill clients’ needs.• Demonstrated skill in staying up to date on industry trends to increase job knowledge by participating in educational opportunities and reviewing professional publications.o Consistently achieved monthly, quarterly, and annual team targets.o Served as a customer advocate emphasizing improvements for the buyer experience.o Coached, mentored, and managed junior-level employees in exceeding productivity and pipeline goals.

Detroit Metropolitan Area

• Maximized bottom-line performance by driving all account management initiatives, including collaborating with sales teams to integrate new customers while building and sustaining existing customer relationships.• Collaborated with cross-functional teams, including customer success, sales operations, product, and marketing teams while continually delivering exceptional client services.o Succeeded in managing, tracking, and reporting team activities in Salesforce.o Expanded revenue and profits for the company’s managed network and lifecycle products.o Coached and mentored team members on updated talk tracks relevant to product releases.

Detroit Metropolitan Area

• Played a vital role in shadowing members of the company’s accounting, human resources, and sales departments. Supported key research, data entry, filing, and complete and accurate financial recordkeeping. o Expertly analyzed data and verified information to consistently support clients. o Successfully completed projects while mastering office and accounting operations. o Assisted HR Manager with employee relations, hiring process, and administrative duties.