Alexandra Thomassen Email & Phone Number

Manning, Wa, Au

Handing high volume of calls in a fast-paced environment, whilst consistently providing friendly and personable service to each client.Builds and maintains professional rapport with each client.Demonstrated extensive knowledge of insurance coverages to assist clients with finding solutions.Organising and chairing team meetings, as well as managing various insurance brands email inboxes.Sharing knowledge and expertise on products and services, as well as upselling/cross selling products.Adhering to meeting compliance, maintaining customer privacy and exceeding targets.

Social support including shopping, accompanying people to appointments and engaging in social activities.Providing support with domestic tasks, personal care, hoisting & transfers.

Supports the team in the implementation of campaigns, whilst managing multiple projects.Reporting and tracking budgets, as well as managing the monthly billing cycle.Evaluating media partner proposals to secure the most cost effective & valuable plan.Deciphering media plans & helping deliver creative to plans.Attends regular media meetings & events to develop media, market & industry knowledge.Developed budget management skills of specific buys including proforma checking, account queries & approvals as well as assisting in reporting and tracking campaign delivery.Delivering projects under tight deadlines, whilst working towards Key Performance Indicators.

Perth, Australia

Worked in a team environment and helped delegate the jobs evenly between team members.Supporting the manager in the overall day-to-day running of the café to ensure smooth operations.Product knowledge, as well as up-selling products. Assisting with ordering products as required.Taking customer orders with a high-level of accuracy, as well as providing conflict resolution.Support of all end-of-day duties & ensuring all preparation is organised for the following day.

Perth, Australia

The Jump Start program is designed to identify and nurture future industry talent by developing participants' practical skills, knowledge and networks to assist in building and advancing their career within the advertising industry.

Creating various types of written content & updating stories for the RTRFM 92.1 website.

Perth, Australia

- Creating a 6-month social media plan for VGW’s social bingo game, Flambingo.- Created an extensive review of Flambingo’s competitiors in order to create a social media plan.- Experience with Microsoft Excel & Powerpoint.

Worked as bar staff and a function waiter at Ice Cream Factory, Fringe Festival, Falls Festival and Perth International Arts Festival.Provided great customer service, whilst serving patrons in a fast paced, high pressure environment.Mixing alcoholic beverages, pouring beer & making coffee.Working effectively in a team environment in order to ensure all the tasks were completed for the night.Received extensive beverage training for every event.Communicated proficiently with customers - paying careful attention to what customers asked for and asking for clarification when unsure.

Perth, Australia

- Cash register skills- Taking customer orders- Performing cleaning duties (washing dishes)- Working in a fast paced environment

Perth, Australia

- Assisting customers- Cash register skills- Handling money- Organising messy stock

Bachelor Of Commerce - Bcom, Marketing And Advertising

Wace, 12