+25 years working with hardware, software, operating systems and application tests.Expertise in software testing area, Web and IVR (Call Center systems), corporate networks and technical support infrastructure with expertise in large companies in the technology industry.Hardware and software analysis, requirements, functional testing, system integration testing and production and troubleshooting in safe environments.Great background experience in Windows operational systems.Prime for International SMS Project to test and implement security patches and applications upgrade for all users in Brazil.17 years working in Global Test Organization at IBM and Software Quality at Indra, analyzing requirements, designing, and executing test cases for several functionalities and system integration, identifying potential issues and improving the applications.Prime for GTO Controls, responsible for the verification and analysis of the deliverables appointed in the tool, like number of test cases created, executed, number of defects opened and closed, number of retests in all testing processes.Key position working as Technical Test Team Lead on WVR / IVR Enterprise releases in IBM US.Stakes in key global projects interacting with employees of different nationalities.International experience in Orleans / Paris – France for UAT in support of web system users and developers and managing defects and status reports.Demonstrated responsibility and trustworthiness in managing work from home arrangement for more than 12 years. Very dynamic and experienced with new, fast, easy and reliable ways to do a great job.Key skills Soft Skills: Communication, Strategy, Management, TrainingHardware: PCs, Notebooks, Printers, Terminals and ServersOperational Systems and Software: Windows NT / 2000 / XP / 2003 / Server / Vista / 7 / 10 and 11 / Netware 4.x / Mainframe / Office Test Tools and Frameworks: Remedy / Rational Clear Case / Clear Quest / Manual Tester / Requisite Pro / UVATS / CMVC / ERD / Citrix iCare / Sprint Quality Center / HP ALM / Data Tool Publisher and Data Flags Tool / Visio / TestLink / Jira / BlueStacks / Selenium WebDriver / Python / qTest / Postman / Jmeter / Jlogger / CHM / Splunk / Draw.IO / Test Data Manager Platform / SharePoint / STUB tool / Config Table / CVP / Microservices / Cloud Testing Methodologies: Full Software Test Life Cycle and Agile/Scrum – Test Planning, Design and Execution, CI-CD Continuous Integration-Continuous Delivery