• Data Center project lead (small, medium and large projects).• Prepare the equipment to transportations when having a relocate.• Responsible for manager the spare parts and end of live of the components and systems.• Capex and Opex management.• Responsible for managing changes to the physical layer connectivity and assets of our data center and remote communications sites.• Coordinator a technical team, with 10 people

• Optimize the availability of IT infrastructure, systems, and services to meet the commitments IBM has made to it’s clients in a cost-effective manner.• Lead Availability Management activities and process on the account• Assuring that services and components are designed and delivered to meet their availability targets.• Reasonable Technical skillset to understand the architecture and deep knowledge of customer environment.• Provide a holistic view of the customer’s environment… Show more • Optimize the availability of IT infrastructure, systems, and services to meet the commitments IBM has made to it’s clients in a cost-effective manner.• Lead Availability Management activities and process on the account• Assuring that services and components are designed and delivered to meet their availability targets.• Reasonable Technical skillset to understand the architecture and deep knowledge of customer environment.• Provide a holistic view of the customer’s environment and make recommendations to improve overall service. • Promote monitoring systems to enable speedy detection and remediation of potential and actual IT failures• Proactively identify cost-effective availability improvements within an availability plan• Influence the design of services and components to align with business needs• Initiate infrastructure changes to promote better system availability.• Use information about problems and incidents to analyze availability challenges and eliminate chronic issues.• Ensuring that all the existing services deliver the levels of availability agreed upon with the business in SLAs• Working with CA and ensuring all the new services are designed to deliver the levels of availability required by the business and validation of the final design meet the minimum levels of availability for IT services as agreed upon by the business• Assist in investigation & diagnosis of all the Major Incidents & associated Problems that may cause availability issues or unavailability of the services or components.• Monitoring of actual IT Availability achieved against SLA targets and to provide a range of IT Availability reporting to ensure that agreed upon levels of availability, reliability and maintainability are measured and monitored on an ongoing basis Show less

• Working on IT operations. Responsible for support and maintain all datacenter equipment, including cabling, racks, servers, LAN, WAN and VOICE.• Data Center project lead (small, medium and large projects).• Experience with the Patch Manager DCIM• Responsible for vendors contracts manager. • Responsible for shipping and receiving of IT equipment, including servers, desktops, telecom and network.• Performance in prepare the equipment to transportations. • Debug of the… Show more • Working on IT operations. Responsible for support and maintain all datacenter equipment, including cabling, racks, servers, LAN, WAN and VOICE.• Data Center project lead (small, medium and large projects).• Experience with the Patch Manager DCIM• Responsible for vendors contracts manager. • Responsible for shipping and receiving of IT equipment, including servers, desktops, telecom and network.• Performance in prepare the equipment to transportations. • Debug of the equipment. For it, we use components swapping to solve the problems.• Control of spare parts inventory.• Responsible for carriers (voice and data network) contracts.• Responsible for implementing the Voice costs reductions project (Land to Mobile Service).• Manager the financial duties of IT Telecom in a daily basis.• Responsible for life cycle of the datacenter components.• Work to the service tickets to solving the problems with defined SLAs. Show less

• Working on IT/Telecom responsible for Manage and maintain the Voice Network on both (Jaguariúna and Sao Paulo) sites. • Responsible for troubleshoot all equipment related with the data and voice network.• Performance in relocate the equipment when as necessary.• Prepare the equipment to transportations when having a relocate.• Responsible for manager the spare parts and end of live of the components and systems.• Responsible for implementing the Voice costs reductions… Show more • Working on IT/Telecom responsible for Manage and maintain the Voice Network on both (Jaguariúna and Sao Paulo) sites. • Responsible for troubleshoot all equipment related with the data and voice network.• Performance in relocate the equipment when as necessary.• Prepare the equipment to transportations when having a relocate.• Responsible for manager the spare parts and end of live of the components and systems.• Responsible for implementing the Voice costs reductions project (Land to Mobile Service).• Working on CRHA Project (Computer Room High Availability) as Project Leader to network (data and voice) project.• Manager the billing project to provide the voice system controls and savings. Manager the financial duties of IT Telecom in a daily basis.• Manager outsourcing IT services in voice and data network support, and new voice project.• Responsible for the IT Telecom inventory. Show less

• Working directly on Infrastructure and Operations Division, supporting all datacenter equipment: - serves, racks, cable, fiber, lan, wan and voice configurations.• Took over the responsibility for setting up and managing the PBX system of Avaya (Definity and Audix) at Compaq.

• Responsible for technical electronic repairs, in the servers and desktops.• Responsible for racks and cabling organizations.• Responsible for server’s repositions and inventory control. • Responsible for computer technical analysis and consequent debug when issue have.