Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world.As Engagement Manager, I lead and shape large, complex engagements to deliver significant business outcomes and establish essential capabilities. I excel in managing projects independently with minimal guidance, even when faced with unexpected challenges. My work involves both tactical and strategic planning, where I develop comprehensive plans using multiple delivery frameworks for multi-workstream engagements. I maximize engagement value by negotiating conditions of acceptance within project constraints and amending contractual scope, financials, and timelines as necessary. Additionally, I define and share best practices for engagement management across teams and understand the principles of change management and transformation, allowing me to redirect distressed programs to delight customers.My communication skills enable me to effectively interact with a diverse range of internal stakeholders, such as product, legal, finance, and operations teams, as well as external partner organizations and industry verticals. I drive interactions, discussions, and alignment, and I contribute to strategic documentation by interpreting and critically evaluating existing documents. My role requires a balance of leadership, strategic thinking, and effective communication to ensure the successful delivery of complex projects at AWS.

I was in charge of business agility transformation programs guiding customers to achieve Business Agility for strategic advantage through Agile Transformation, Digital Transformation, DevOps, and specializing in portfolio and continuous planning.

Working at ExxonMobil as part of the Corporate IT Agile Coach Team in a Global Transformation Program.I have the following activities under my role and responsibilities:- Facilitation of Value Stream Mapping workshops- Team level coach responsibilities- Support in capturing and understanding of ART-based metrics- Coach & launch ARTs - Active participation in coaches group for their organization- Support in communicating program impediments and challenges to upper level of management- Ceremonies facilitation until the Scrum Master and Team are ready to run them- Be aware about concepts and practices gaps providing ad-hoc training to the Team and individual Team Members- Works with Organizational Transformation Team to rollout a coaching strategy locally- Promotes Team Agile/DevOps practices- Ensures capturing and understanding of team-based metrics- Supports organization coaching strategy defined by the Transformation Leader

Optum serves diverse participants across the system through core capabilities that meet the needs of the health system — and the people who depend on it – delivering better experiences, quality outcomes and reduced costs.I have worked with health care operations to leverage Optum, part of the UnitedHealth Group family of businesses, the power of Agile and Lean principles empowering teams to innovate, adapt and deliver value faster.I was also responsible for delivering advanced Data Science capabilities to businesses in a meaningful manner through successful proof-of-concept solutions, and later on smoothly transition the proof-of-concept into production.

Innovative Internal Program which delivered a modern system that replaced a legacy application.12 squads involved and more than 180 stakeholders at this program. Essential SAFe implementation.Coach of multiple Agile teams, programs and management groups. Building Agile capability and Lean thinking through the implementation of SAFe framework coaching and educating at all levels within the organization. Guiding teams to deliver quality customer value as fast as possible.

Responsibility, authority and accountability for every project scope delivery and successful execution within technical, schedule, cost and quality commitments.Establishes objectives and goals and provides direction to the program and project teams in areas of customer concerns, potential changes in scope and risk assessment. Understands the scope of programs as defined by the business requirements and budget process. Participates in key planning milestones.Identifies, confirms, and obtains participation from required cross-functional teams.Builds program plans and maintains program record. Works with the core team to identify and schedule all the work for end-to-end deployment required to fulfill program scope. Identifies and manages program critical path, being mindful of upstream and downstream dependencies.Facilitates the development and implementation of key goals, objectives, and success criteria for the program with key stakeholders and core team. Works with resource leadership to obtain and assign resources to the program plan.Responsible for providing advanced project management and support for multiple projects across South America region and Enterprise Programs as well.Influences and implements project management methodologies and standards including Project Delivery Processes.Responsible for management and implementation of large and complex Projects and Programs of substantial size and complexity that support achievement of strategic corporate goals.Lead process improvement initiatives involving complex software/technology/IT programs, projects, and organizational structures using agile/lean/dev-ops practices. Coach management, business owners, project teams and other key stakeholders on the agile best practices, Scrum, and implementation of the agile framework that has been adopted by the organization in Brazil.Manage transitions of project teams from Waterfall to SCRUM and Kanban framework

Responsible for managing process improvement projects providing management and operational consultancy to clientes in Financial, Service Provider and Industrial segments.Responsible for leading the adoption of Agile culture while advancing project management maturity in some customers organizations through education and support of Agile methodology, project management processes, software development best practices, tools, establishing metrics to measure and communicate PM maturity, governance and fostering a collaborative environment.Conduction of business diagnostics based on CMMI and COBIT models for the development of improvement action plans for systems and software processes.Leader in improvement programs, achieving results such as 20% reduction of rework and 20% improvement in assertiveness of estimates in IT projects for a large national bank.Use of best practices in software projects, applying techniques for project management and processes measurement based on Six Sigma methodology.Effective role in the official maturity level appraisals, in large software industry suppliers and responsible for technical areas of the CMMI.Recent activity in an improvement program for Banco Itau, focused on outsourcing operation, achieving significant improvement in service level indicators with the redefinition of internal processes.Service provider for Eaton, MARS and The Marketing Store WorldwideActed as PMO in project portfolio operation with project prioritization activities, resource allocation, monitoring indicators and improvement process.Deployment and socialization of Project Management and Software Development standards, methods, tools and metrics. Effective participation in CMMI implementation programs for maturity level 2 and 3.

GM account manager, working in areas such as project management, strategic planning and new business developmentPerformed with internal PQO (Project Quality Officer) aiming to continuosly improve internal processesR$4 million (approximately U$ 1.5 million) budget managementResponsible for the allocation control and activitiies management of 27 professionals in a large scale project development, performing schedule tracking, quality control, training plans, among other team management activities. The operation eliminated most of the programming information backlog, through an effective resources management. Main projects: Parmalat and ACDelco

Responsible for B2C and B2B projects including customers such as C&A, Reckitt Benckiser, Brasil Telecom, Credicard, TAM, CSN and Net Services.Main projects: CSN Portal and Net Portal reformulation.I got a lot of knowledge on information architecture, user experience practices and web technologies.I brought seniority and project management expertise to a multidisciplinary and informal environment.

Provides advanced project management and support for multiple projects across numerous functional and business units. Works closely with sponsors, stakeholders, users, technical team leads, and management to coordinate project activities and provide support for core project management functions. Influences and implements project management methodologies and standards including PMM, and Web Project Management procedures. Uses MS Project to build detailed, effort-driven project schedules. Other functions include estimating, forecasting, planning, process modeling, issue / risk management, meeting facilitation, variance analysis, and reporting. Mentors other project managers and team members on all of the above.

Coordination of development team for software projects for clients such as HP, Ford, Lucent Technologies, Brazil Assistance, making use of the latest technology, according to SW-CMM's quality model and development methodology.Responsible for cash flow management of projects, as well as planning of activities and training of the resources involved and the support to the commercial area in the pre- and post- sales activities with customers.Qualified manager for developing technical proposals and project designs. Use of function point metric and effort distribution with COCOMO II method.Management of activities related to process analysis, requirements identification, systemic interdependence and risk sizing followed by the presentation of alternative solutions, logic project and prototypes.

Responsible for the full automation of this sporting goods chain. 7 Direct reportsPOS - Point of Sales system implementationRetailing knowledge acquired.

Member of the team responsible for implementing a commercial system in Alpargatas MegaStore in Brazil, It was extended to all Alpargatas stores which included many brands.I was resposible for the analysis, definition and the whole implementation of the retail system.Knowledge in commercial routines, shop floor, point of sales routines and retail business.