• Develop and implement custom solutions on the Salesforce platform, including Apex, VisualForce, Lightning Components, LWC and integrations with external systems.• Expertise in Service Cloud Platform.• Collaborate with business teams to understand customer requirements and translate them into effective technical solutions in Salesforce.• Perform technical analyzes to identify and solve performance, safety and scalability problems, ensuring system integrity and efficiency.• Design and implement automated processes using workflows, triggers, batches, schedules and other tools of the Salesforce platform.• Actively participate in design sessions, code revisions and team meetings to ensure the quality and cohesion of development.• Provide technical support and training to end users to ensure effective adoption of Salesforce solutions.• Stay up to date with the new features and updates of the Salesforce platform, evaluating and implementing best practices as needed.

• Develop personalized solutions using the Salesforce platform, including Apex, VisualForce, Lightning Components and integrations with external APIs.• Collaborate with business teams to understand the requirements and translate them into effective technical solutions in Salesforce.• Design and implement scalable and sustainable technical solutions that meet customer needs and the best practices of the Salesforce platform.• Perform technical analyzes to identify and solve performance, safety and scalability problems.• Actively participate in team meetings, code reviews and design sessions to ensure the quality and cohesion of the produced code.• Provide technical support and training to end users when necessary.• Keep up to date with the updates and new features of the Salesforce platform and recommend best practices to improve existing processes.

ATTRIBUTIONS:Programming and setting of environments using Vlocity Omniscript.Achievements:• Routine automations;• Integration with third party services;• Creation and review of page layouts and validation rules on objects;• Creation of processes in Apex;• Creation and review of hyperlinks for popular external forms with CRM data;• Creation of omniscripts and dataraptor;• Participation in process improvement projects;• LWC page layout configuration.

Developer with experience in SALESFORCE. Mapping and automating workflows with PROCESS BUILDER. Sanitation, treatment, and import of data in DATA LOADER and WORKBENCH.• Automation of team routines with workflows;• Integration with third-party services (Formstack, etc.);• Knowledge in data modeling and solution design in Salesforce environments;• Creation and review of page layouts and validation rules on objects;• Creation and review of reports and dashboards of indicators for management decisions;• Sharing security settings for access to records;• Processing and importing records in bulk for campaigns and other objects;• Creating and reviewing hyperlinks to populate external forms with CRM data;• Team training and participation in coordination meetings with the teams;• Creation and development in Flow Builder;• Experience with Salesforce APIs (REST, SOAP, Metadata, etc.) and systems integration;• The creation of processes in Apex;• Creation and development of Aura components;• Creation and development in Vlocity Omniscript;• Familiarity with agile development practices and versioning tools (GIT);• Bulk deletion of duplicate records to reduce storage volume;• The creation of custom objects for personnel management and asset control;• Creation and review of lead queues, views, aura components and automatic triggers;• Participation in process improvement projects with external services;• Service with excellence to more than 1700 requests from users in recent years.