Dynamic Project Management Assistant and Bilingual Academic Writer and Proofreader with a passion for political science, international relations, customer service, and research. Recognized for exceptional leadership, meticulous attention to detail, and tenacity in accomplishing objectives. Proficient in problem-solving, document authoring, rapid customer service management, and critical analysis. Successfully composes academic papers in English and Spanish, ensuring adherence to APA citation guidelines while maintaining a practical and engaging writing style. I managed customer care, retention, and sales in English for a prominent safety and security services company in the USA and Canada. Oversaw international projects on economic and social matters, fostering collaboration with diverse organizations. I excelled in English-language sales and customer service for a major Latin American airline, providing expert guidance to customers across the Americas and the Caribbean.