Alex Arroyo Email & Phone Number

Mordialloc, Victoria, Australia

• Work closely with peers across the organisation to maintain the Quality Management System framework.• Provide guidance in maintaining and updating existing manuals, processes and procedures as and where required based on continual improvements made to the system.• Proactively provide recommendations for continuous improvement. • Provide guidance for ongoing maintenance of the existing online Quality Management System. • Provide guidance for the development of training material. • Provide assistance with internal project and system audits as and where required.

Bendigo, Victoria, Australia

- Maintaining the quality management system for the organisation.- Performing compliance managerial tasks in the maintenance of BRW’s Quality system and ensuring that policies and procedures are complied with by all staff.- Performing compliance managerial tasks to ensure the system is ready for audit at the appropriate times.- Conduct Correct Active Improvement Plans (CAIPS) and spot audits as required and provide corrective action recommendations.- Follow up the actions from the incident’s investigations regarding quality CAIPs to ensure the CAIP report is closed on time.- Implement a Quality System Dashboard in spreadsheets and visual administration- Keep the quality internal NCR register updated.

Monteria, Colombia

Role:• Coordinate the quality management system of the organization and all its branches in terms of planning, organization, management, auditing and improvement.• Coordinate and maintain the documentary management of the company.• Coordinate and execute the internal audits established by ISO 9001:2015.• Being in charge of the training internal audit team.• Execute the audit plans to the provider´s network of the agreement.• Being in charge of the compliance follow-up of the current regulations for the institution´s rating.• Design, implement, analyse and monitor the management indicators of the institution.• Design and update the institution´s strategic platform.• Lead the environmental management process of the organization in terms of administration, monitoring and control of the comprehensive waste plan for hospital.• Coordinate impact activities in environmental issues.• Monitoring environmental KPIs and reporting semi-annual results.• Conducting inspections and audits on waste management and disposal.• Following-up the implementation of the occupational health and safety management system.• Participate in the investigation of incidents and work accidents.• Collaborate in carrying out activities aimed at the prevention of accidents and occupational diseases.Achievements:• Created and maintained the quality management system of the company.• Executed two internal audit cycles in one year.• Planned and executed internal audit training with the processes leaders.• Maintained environmental awareness campaigns about reduce and recycle.

Specialization Degree In Audit Of Health Quality, Auditory, 2019

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General English, March 2020

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