Alex A. Email & Phone Number

Hampshire, Il, Us

Hampshire, Illinois, United States

United States

- Develop and execute strategic social media campaigns across platforms like Facebook, Instagram, and LinkedIn to increase brand awareness and engagement.- Create engaging content for multiple channels including email, social media, websites, flyers, and advertisements.- Produce high-quality written content such as blog posts, social media posts, email newsletters, and marketing copy.- Manage projects from concept to execution, collaborating with organization directors, sponsorship partners, vendors, and other stakeholders to ensure on-brand and effective messaging.

St Charles, Illinois, United States

- Provided exceptional customer service to brewery and distillery patrons, ensuring a positive dining experience and high customer satisfaction ratings.- Demonstrated extensive knowledge of the brewery's beer selection and distillery's spirits, educating customers on taste profiles, ingredients, and production processes.- Efficiently processed orders, delivered food and beverages in a timely manner, and handled cash and credit transactions with a high degree of accuracy.​​​​​​​​​​​​​​​​

• Sell facility memberships, locker rentals, and programs and services• Provide patrons and prospective members with accurate information about Campus Recreation and the Ray Meyer Fitness and Recreation Center• Maintain fiscal accountability for sales during shift• Collaborate with supervisors and staff members to troubleshoot difficult situations to find solutions

• Supervise daily operation of a 123,000 square foot facility by conducting thorough walk-throughs and problem solving on the spot• Manage and coordinate 10+ student employee roles by asking questions and ensuring task completion• Resolve conflicts between patrons and employees in a professional manner to ensure compliance• Execute emergency procedures by initiating an emergency action plan to ensure safety and order• Enforce policies by talking to patrons directly about facility standards to be fair and impartial

• Mentored 30+ Entrance Attendants to ensure all comply with rules and finishes daily tasks• Trained new Entrance Attendants in accordance with building policies and guidelines• Assisted patrons with any needs and requests in order to maintain a customer to employee relationship• Analyzed 50+ applicant resumes to find potential hardworking employees• Counted inventory weekly through CSI to keep a pro-shop up-to-date and organized.

Chicago, Illinois, United States

• Answered patron inquiries daily in-person and over-the-phone to ensure good customer relations• Rented out 30+ pieces of equipment to dozens of patron’s daily patrons whilst keeping track of such equipment on CSI • Oversaw hundreds of patrons entering the facility to maintain a safe and rule abiding atmosphere• Collaborated directly with co-workers and managers to complete different house-keeping tasks• Problem-solved with colleagues to handle patron or facility problems

Chicago, Illinois, United States

• Maintained a safe environment for all children by carefully watching over for 3 hours at a time• Communicated with 5 children’s parents at a time to discuss personal needs• Comforted 5 children in need by getting to understand their personalities and individual needs

Chicago, Illinois, United States

- Effectively communicate the features and benefits of using Tide Cleaners, focusing on convenience and quality service- Collaborate with the sales and marketing team to plan and execute specific marketing and sales plans at four different storefront locations around Chicago.- Communicate with four local Chambers of Commerce and five publications about potential marketing opportunities- Research and meet with 20+ local businesses to establish partnerships and plan co-promotions

Chicago, Illinois, United States

Official Transfer Coordinator for the Transfer and Articulation Center at DePaul University.• Communicated with 15+ Illinois community colleges, as well as international institutions, to aid in transferring student credits• Researched DePaul University courses using Campus Connect to determine transferrable classes• Utilized information from Excel databases to fill out transfer credit forms for transferring students

Barrington, Illinois, United States

• Taught and guided customers to skate through one-on-one time frames to strengthen their abilities on ice.• Oversaw skaters while on the ice to ensure safety and avoid misconduct.• Assisted customers through their personal inquires in a polite and efficient manner.• Sold tickets to customers on a cash register whilst handling money in order to use the facilities resources.

• Fulfilled customers’ orders by driving to specific restaurants and delivering to customers home in a timely manner.• Utilized customer service problem solving skills to handle gaps in communication.

Elgin, Illinois, United States

• Collaborated with colleagues and managers to complete orders within strict timelines.• Communicated with customers about their desires and questions with efficiency to keep business running smoothly.• Placed in-person and over-the-phone orders on a cash register to satisfy paying customer requests.

Hanover Park, Illinois, United States

• Filed completed paperwork on a computer-generated filing system to organize important information.• Handled customers' orders both over-the-phone and in-person to ease the ordering process for valued customers.• Answered customer questions through inquiries to improve business productivity.

Bachelor Of Science - Bs, Marketing

Graduated with Summa Cum Laude Honors Distinction Major in Integrated Marketing Education (IME) - The Honors Sequence of Marketing Minor.

Education record

Activities and Societies: Chamber Choir, National Honors Society, Yearbook Editor-in-Chief, Varsity Badminton