Alex Crawford Email & Phone Number

Davenport, Ia, Us

Rock Island County, Illinois, United States

*Created initial Peer Academic Coaching program which increased student participation by 120% and resulted in improved GPAs, increased confidence, and tangible skill development.*Upgraded Peer Tutoring Program to focus on best practices by collaborating with faculty, which resulted in improved grades and greater student and faculty satisfaction.*Present and develop workshops and training to faculty, campus partners, and staff, all of which have reported that the information was useful to their growth and development.*Executed 20+ events focused on academic achievement of diverse populations*Coached students on academic probation (PIP) to support their academic and personal goals and students who were mentored reported feeling supported and improvement with academics.

*Supervised and developed a staff of 80 peer tutors each academic year serving 1,300 students on average. *Oversaw and managed Peer Tutoring and Language Conversation Partner (LCP) programs, which saw a 30% increase in usage due to increased promotion and building partnerships with community centers and departments.*Created new professional development and leadership workshops for tutors who reported these trainings have helped them become more mindful and supportive in their sessions.*Climate survey results indicate overwhelmingly positive feedback from tutors about their experience in the program (95%)*Designed new inclusive hiring and recruitment processes that have consistently attracted a more diverse team of highly skilled tutors each year. *Cultivated on-campus partnerships with various stakeholders (community centers, advisors, departments, etc.).*Created surveys, collected data, and evaluated programs based on mission statements and programmatic goals. Produced reports to explain observed usage to leadership and campus partners.*Developed training, resources, and policies for our tutors as we shifted in-person tutoring online during the pandemic. In contrast to a majority of tutoring programs, our program utilization increased by 12% and continued to receive extremely positive reviews.

University Of Illinois Springfield

*Created, revised, and updated handouts and online writing resources and students have reported how helpful they are to their writing development.*Served as an English teaching assistant and collaborated with faculty in developing in-class activities.*Facilitated and supervised small group study sessions for student athletes to help maintain eligibility.*Created and ran writing workshops which saw increased attendance compared to previous workshops.

Galesburg, Il

*Supervised and trained 60 tutors, maintaining six satellite centers, developing new training manuals and procedures. *Monitored tutor progress through the 3 levels of CRLA certification in the Red Room tutoring program.*Developed the writing tutor training manual and procedures, which allowed for writing tutors to have more in-depth and relevant training for their certification.*Created a new online information storage system for the tutoring program, which made data more accessible and easier to evaluate historical trends.*

Palatine, Il

*Tutored diverse students including ESL, first generation, and international students at the center and online*Assisted with training new tutors by modeling and providing feedback on their sessions*Updated tutor handouts and resources

Roselle, Il

*Managed over 40 rental properties in the northwest suburbs of Chicago*Handled financial records and payment for companies contracted to do work in the rentals*Coordinated with cities, villages, and homeowner associations to be sure our properties were in compliance with local laws*Managed billing for clients and managed data

Macomb, Il

*Taught six sections of ENG 180*Emphasized developing genre, discourse community, rhetorical, and writing process knowledge.*Participated in assessment for the new program*Worked with a diverse population including veterans, international students, and first generation college students

Macomb, Il

*Tutored a diverse student body with higher order concerns (grammar, organization, content, etc.)*Implemented an online tutoring system and trained tutors to use that system

Galesburg, Il

*Served as a writing tutor and test reader*Worked with adult learners, students with learning and physical disabilities, and basic writers*Offered tutorials about grammar, paragraph construction, and sentence construction

Galesburg, Il

*Served as a writing tutor working with diverse student populations*Served as a teaching assistant for two courses: Teaching Writing and Language Skills II*Created a data spreadsheet to capture data for the entire Center for Teaching and Learning*Assisted with promotion and beautification projects*Earned a CLRA level 1 certification

Galesburg, Il

*Served as a Team Captain*Assisted in training new callers*Contacted alumni for donations, updating personal information, and to assist them in reconnecting with the college*Raised $29,327 primarily working in non and lapsed donor pools

Master Of Arts (M.A.), English, 4.0

Activities and Societies: *English Graduate Organization President 2013-2014 *Organized, planned, and presented for the English Graduate.

Bachelor Of Arts - Ba, Creative Writing