Complex behavioral health and medical care coordination for Masshealth members with high utilization. Outreach, assessment, and treatment planning for a caseload of 60 members across the Metro Boston area. Assisting identified members with creating an interdisciplinary care team and sharing information with healthcare providers across many different specialties and agencies. Assisting with hospital discharge planning and crisis management. Helping low SES individuals address the social correlates of health and access disability benefits and resources. Using both face-to-face and telehealth interventions to serve a culturally diverse population. Also providing case review and consultation for colleagues as the licensed clinician for the Boston team.

Providing clinical leadership and administration for a newly-created DMH Respite program serving clinically-complex, high-need, multi-problem individuals across the Metro Boston region. Supervision and training for a staff of eight case managers, clinicians, and peer specialists. Working with six clients in a site-based location and seven clients on a mobile outreach basis, using a rolling 30-day model of assessment and stabilization. Coordinating rapid intake and assessment of identified clients across multiple agencies and providers. Creation and oversight of trauma-informed and mindfulness-oriented therapeutic group programming, in coordination with a co-located crisis stabilization unit. Medication administration responsibilities in accordance with state MAP guidelines, including creation and oversight of an entirely new MAP site. Treatment planning and case management responsibilities for clients as shared with staff. 24-hour on-call crisis management responsibilities. Responsible for all hiring, scheduling, budgeting, purchasing, and licensing on a program-wide basis.

Psychiatric crisis evaluations and referrals for children and adults throughout the neighborhoods of Dorchester, Roxbury, Chinatown, Back Bay, South Boston, and Mattapan. Providing short-term supportive counseling interventions, improving communication between existing providers, and connecting clients to new outpatient community supports. Facilitating admission to inpatient psych and dual diagnosis placements both voluntarily and involuntarily (section 12/35) when appropriate.

Providing clinical support and risk management for 6 DMH adult mental health group homes in Boston. Providing training for front-lines residential staff, evaluating clients in crisis, and improving communication and coordination between the housing and CBFS flex teams.

• Supervision of DMH-referred clients with psychiatric disabilities in a high-intensity community residential setting.• Case management responsibilities including referrals for housing, employment counseling, and writing and meeting Individual Action Plan goals.• Red Cross certified in medication administration.

Counselor at a 3-month intensive dual-diagnosis residential program operating under a social rehabilitation philosophy. Facilitation of several substance abuse and mental health therapy groups daily, medication administration responsibilities, extensive documentation and coordination of care across multiple programs and agencies, client advocacy in accessing public health care and disability resources, crisis management.

Counselor at a shelter for homeless families, with families residing on both a long-term and short-term emergency basis. Enforcement of building security and city-wide shelter regulations. General building maintenance and meal preparation. Mandatory DSS reporting. Assisting families in accessing community resources and securing permanent housing.

Worked in day treatment milieu therapy modality to provide mental health services to mental illness, substance abuse, and dual diagnosis clients living in under-served communities in East Boston. Acted as an integral part of a clinical team with diverse areas of expertise. Created and facilitated a men's group specifically for substance abuse clients. Taught ESL to Latino and Vietnamese clients with mental illness. Observed and helped facilitate diverse other groups such as CBT, DBT, and substance abuse recovery.