Created and launched ArcaNotes, an AI-powered knowledge management platform that elevates productivity through intelligent note-taking and insights generation. Architected the platform around three pillars: rapid "micro-notes" entry, feed-based information retrieval, and contextual AI for seamless organization, interpretation, and automation.- Product strategy: Released apps across iPhone, Android, Windows, and web browser platforms. Defined the product mission, identified key feature pillars, conducted in-depth market analysis, and developed a comprehensive roadmap. Achieved CSAT score of 91.- Technical execution: Built full-stack applications using React, Node.js, GraphQL, Swift, and AWS microservices, as a solo-developer. Implemented enterprise-grade features, including SSO, real-time sync, and data encryption, for a seamless user experience. - AI and machine learning: Engineered proprietary AI engine optimized for performance, cost, and privacy. Implemented advanced ML features, including semantic search, RAG-based answer extraction, summarization, and insight generation. - UX/UI Design: Analyzed user flows and interaction metrics to refine the design. Created an intuitive, high-performance interface driving rapid user adoption. Conducted user research and A/B testing to optimize key workflows.- Product marketing: Executed comprehensive marketing strategy, including website, communications, and brand assets. Executed targeted digital marketing campaigns across multiple channels. Achieved projected 5x LTV/CAC ratio.

Led product strategy and engineering execution at LoopUp (LOOP:LN), an enterprise SaaS communications service for audio and video conferencing. Scaled its platform and team from startup to $100M+ revenue and IPO on the London Stock Exchange. - Product innovation: Produced industry-leading conferencing features, including WebRTC-powered HD video, zero-latency screen sharing, no-download browser parity, premium audio quality, and automated user administration.- Feature adoption: Achieved industry-leading 70%+ usage rates of advanced web and mobile features through enhanced product usability and design.- Team leadership: Scaled global product and engineering teams, establishing nine scrum teams across San Francisco, London, and Jakarta.- Enterprise partnerships: Forged deep integrations with seven major communications carriers, earning their trust to serve their highest-value customers.

- API platform development: Created an API platform to enable seamless partner integrations, allowing for white-label customization on a centralized backend.- Product-led growth: Delivered an 8x LTV/CAC ratio and negative churn rate by aligning product roadmap with customer and partner needs. - Team management: Implemented OKRs, KPIs, and workflow processes to ensure team alignment, professional growth, and measurable performance improvements.

- Product inception: Launched the industry’s first mobile-centric conferencing solution, improving productivity through enhanced visibility, security, and control across iOS, Android, BlackBerry, and web platforms. - Billing and payments: Built internal systems for billing, support, and analytics, streamlining operations and improving customer service quality.- Project management: Guided implementation of agile development practices and processes for optimal team effectiveness.

Managed the Veritas high availability (clustering, replication) product line for the Microsoft platform, achieving over 40% year-over-year revenue growth.- Steered the product roadmap to address the unique needs of financial and government verticals, significantly increasing deal potential and expanding market share.- Expanded addressable market by discovering unmet specialized needs in several high-volume segments that were previously underserved.

- Forged partnerships with key ecosystem vendors, including IBM, Hyperion, Cisco, and Fiserv, to strengthen channel business and enhance product offerings.

Served as an MBA intern in Amazon’s Merchant Services Platform group, contributing to strategic initiatives and platform enhancements.- Defined feature requirements that enhanced Amazon's shopping cart discount and promotions capabilities, improving customer engagement and purchase conversion.- Drafted a business plan and conducted an opportunity assessment for a potential new line of business, exploring hosted platform solutions for third-party merchants.

Led the consumer business unit at Pagoo, a provider of consumer and enterprise IP telephony solutions. Acquired by RingCentral.- Directed product management, engineering, and marketing for the consumer business unit, overseeing end-to-end strategy and execution.- Outperformed five major competitors, including Nortel and Sprint, growing the customer base to over one million paying users.- Initiated and executed a strategic partnership with AT&T, driving a 10x increase in revenue and significantly expanding market reach.

Served as an undergraduate consultant at Monitor Group (now part of Deloitte), providing strategic advisory services to Fortune 100 clients.- Delivered project work across the technology, entertainment, and energy sectors, focusing on competitive analysis, dynamic price modeling, and product launch planning.- Supported merger and acquisition advisory and integration efforts, guiding clients through complex transactions and post-merger transitions.- Analyzed cost structures in film and television production, recommending changes to enhance industry practices and improve global competitiveness.