Alex Brown Email & Phone Number

Royal Oak, Mi, Us

Austin, Texas, United States

Strategy-focused executive of a late-stage SaaS startup valued at $1bn in the financial services space.* Enterprise Customer Strategy: Lead end-to-end enterprise customer experience, from solutions engineering in sales to onboarding and ongoing relationship management. Co-own product roadmap, working with Product team to enhance enterprise solutions in title insurance and real estate.* Created an In-House Consultancy for Growth: Built and manage an internal consultancy, advising over 75 title companies, real estate brokerages, lenders, and VC funds on scaling operations, licensing, and maximizing ROI with SaaS tools.* Cross-Functional Team Leadership: Manage a cross-functional team of tech SMEs, industry experts, and document management specialists to deliver efficient, customer-focused solutions.* Executive Reporting & Industry Thought Leadership: Regularly present QBRs and strategic initiatives to executives, with additional speaking engagements at national conferences on data security, operational architecture, and change management.

Austin, Texas, United States

Pittsburgh, Pennsylvania, United States

Reporting to the President, led nationwide white-glove services, overseeing high-value transactions and operational innovation.Private Wealth Legal Counsel: Served as dedicated legal counsel for the Private Wealth division, specializing in high-net-worth transactions and white-glove client services.* Process Optimization & Implementation: Led multi-departmental process reviews and implemented streamlined workflows to enhance efficiency across financial services operations.* Digital Innovation: Developed and managed Simply Secure Sign, an advanced e-signature platform for RON, RIN, and hybrid transactions, optimizing secure electronic signings across 50 states.* Title Training Incubator: Established and led a training incubator for emerging talent in the title industry, focusing on risk assessment and effective title curative processes to cultivate the next generation of experts.* National Deed Production Management: Built and directed a deed production team, creating compliant, recordable documents for all 50 states in coordination with local vendors.

Duluth, Georgia

Launched and scaled a national title operation for the U.S.’s first and largest iBuyer, expanding from one employee to 125 across three Joint Ventures within a year.* Operational Design & Oversight: Designed and Managed end-to-end company operations for high-volume transactions totaling approximately $5.6 billion annually.* Strategic Growth & Process Optimization: Achieved 1700% volume growth from October 2017 to 2018, overseeing workflow design, IT infrastructure, and rapid hiring while ensuring multi-state and federal compliance across diverse markets.* Vendor & Cost Management: Negotiated a 20% reduction in vendor operating costs by leveraging volume growth and cut staffing costs per file by 60% through process automation.* Collaboration with Major Financial Institutions: Optimized workflows with Deutsche Bank, Wells Fargo, and JP Morgan to enhance transaction speed and reduce duplicative tasks, while gaining expertise in navigating mezzanine financing and managing large lines of credit to support high-volume operations.* Technical Skill Development: Gained expertise in Resware, SoftPro, SQL, and HTML to drive process automation and ensure high standards of operational efficiency.

1100 Spring Street Nw, Ste 450, Atlanta, Ga 30309

Reporting to the CEO, provided operational leadership for a growing financial services law firm in the Southeast, expanding its service area and strengthening client relationships.* Multi-State Expansion: Increased firm coverage area from one state to three, driving regional growth and operational readiness.* Strategic Budget Planning: Developed and presented annual budget strategies to the executive team, covering operational costs, headcount planning, special projects, and expansion goals.* Regulatory Compliance Leadership: Ensured full compliance with CFPB guidelines and industry best practices for data privacy across all residential and commercial real estate transaction functions.* Enterprise Client Relationship Management: Oversaw and grew relationships with key enterprise accounts, resulting in $210.5 million in real estate transactions entrusted to the firm.

Managed and Implemented CFPB guidelines requiring physical office reorganization, financial records keeping audits, IT and Electronic Communication policy creation/implementation and staff training of twenty Closing Attorneys and five office staff.* Created a data privacy framework to protect customer Non-Public Information (NPI) and Personal Identifiable Information (PII) * Developed and managed the firm’s CFPB, RESPA and Federal compliance procedures * Hired, trained and directly supervised fifteen associate closing attorneys* Managed IOLTA accounts totaling $95,000,000.00 in yearly transactions accounts audited monthly, quarterly and annually by Deloitte* Attained Stewart Title Co. preferred attorney status

Managed an active caseload of 200-250 felony cases. During tenure, resolved approximately 3,500 cases with a 94% guilty conviction/plea rate. Trial experience across most felony level charges from theft to murder. • Promoted twice in less than four years; rated “excellent” on all performance reviews.• Managed workload typically requiring two attorneys across three court rooms• Coordinated with federal and state law enforcement agencies to complete investigation of cases• Planed, managed, and litigated prosecution of assigned cases for all felony level crimes• Represented the District Attorney’s office in media interviews for cases featured by television and print news • Supervised staff of four direct reports including three support staff and one POST-certified investigator

Doctor Of Law (Jd), Law

Bachelor'S Degree, Cognitive Science

Activities and Societies: Pi Kappa Phi, National Residence Hall Honorary, Michigan Student Government