Assistant Case Manager
Current• Organized calendars for retired judges and attorneys, coordinating with active attorneys to schedule hearings and phone conferences• Constructed conflict checks on retired judges and attorneys, cross-referenced active and closed cases with attorneys and parties to ensure no undisclosed conflicts would arise, and ensuring that sensitive information is only communicated to authorized individuals and parties• Interacted with clients, providing crucial information and scheduling appointments with neutrals, and dealing with complaints or errors as they arose in a calm and efficient manner• Relieved Manager and Operations Manager of projects and tasks, and completed those quickly and efficiently.• Answered phones and transferred calls to the appropriate office member, giving clients relevant information, setting up all conference rooms, welcoming and seating clients, and dealing with any crises as they might arise• Maintained crucial case information in database, creating case forms and files, correcting files when needed, and confirming appointment information with clients