Alex Peterson Email & Phone Number

Elkhart, Indiana, United States

I connect walk-in clients with waiting therapists for same-day mental health assessment and manage a team of 4 specialists.

Goshen, Indiana, United States

Managed four teams for independent, local healthcare network: COVID Vaccination Clinic, CareConnect (referral and diagnostic scheduling specialists for Primary Care Providers), Float Team (internal short-term staffing) and Couriers, totalling 40+fantastic colleagues supporting the fight against COVID in Northern Indiana. I started out as an entry-level Patient Service Representative in the offices of our twenty-five clinics, and have been managing multiple teams since 2019. Graduate of Goshen Health's TUL Academy.

Seattle, Washington, United States

Registered 80-150 patients daily for primary care and walk-in health center. Responsible for taking in up to $8,000 daily in copays and balances due while providing best care possible in busy environment. Screened incoming calls for appropriate treatment at our facility or referral to other local healthcare facilities following protocols established by clinical staff. Trained 4 colleagues and member of clinic's Training Committee.

As part of Daily Work I assisted un- and under-employed people in the greater Twin Cities area establish employment and become financially secure. We at Daily Work engage in a holistic approach to helping our clients stabilize their lives, working through all of life's problems, but focusing primarily on employment issues.In addition to working with our clients, I am responsible for coordinating schedules, case loads, and working conditions for our one to seven volunteers at the Saint Paul office. Other duties include mentoring our volunteers, computer repair and rehabilitation, and preparing presentations to our Board of Directors & potential donors.

As a teller at the Holman Road branch of KeyBank I served as the day to day face of Key Bank for over 100 clients daily. As part of a team of four tellers we maintained high customer satisfaction throughout tough economic times. I personally was responsible for cash transactions of $5,000 up to $25,000 daily and settling accounts at the end of the day.

Working by myself, I gave directions, recommendations, formulated search strategies and checked out books for students and faculty.Shelved books and maintained order in the Children's, Reference, and Curriculum stacks of Suzzallo Library.

Master'S Degree, Teaching

Master's in Teaching with endorsements in Secondary Social Studies and English instruction with a focus on Middle School students.

Bachelor'S Of Arts, History & International Studies (European Focus)

Activities and Societies: Washington State Model UN, Language Exchange Tutoring programDean's List 2003, 2004, 2005, 2006 Diplome - Niveau.