Alex Derek Email & Phone Number

London, England, Gb

Pulborough, West Sussex, Gb

> Senior System Administrator acting as a Subject Matter Expert (SME) for 400+ Lighting Sales and Service Cloud users> Provide routine support for user tickets, license and user management, monitor and drive user adoption> Solve business challenges by designing scalable best practice solutions using declarative tools including: Flow, assignment rules, approval processes, fields, page layouts, record types, validation rules, profiles, permission sets, custom settings, dashboards and reports, etc.> Identify and gather business requirements, perform security reviews, release updates, health check and Optimizer

London, Gb

> Provide continuous improvements and recommendations across the Salesforce org as a member of the Centre of Excellence in the bank collaborating with developers, lead solution architect, business analysts, 3rd party vendors and product owners to design and implement new processes and facilitate user adoption> Design, document, build, test and deploy Salesforce platform declarative solutions, enforce data privacy and integrity, provide level 2 support and training to end users > Perform System Admin functions including: creation and maintenance of user profiles and permission sets, mass data imports, customisation of objects, fields, record types, page layouts, flows, validation rules, reports and dashboards. > Evaluate new Salesforce products and release features to ensure business is gaining max benefit and increased adoption

London, Gb

> Provide Level 1 support for 600 Lighting Sales & Service Cloud global users by troubleshooting reported application issues> Serve as primary org Sys Admin for users management, reports and dashboards, bulk data fixes, user training, etc.> Liaise with the Dev & Testing agile team to support sprint admin, development and change management activities driving Salesforce features development and adoption> Lead change and continuous improvement by collating, defining and documenting new business process requirements> Identify pain points & enhancements ideas from the user community; coordinate the evaluation, scope and completion of new development requests> Create and manage the Salesforce org internal online voice content to build awareness and commitment within the users community

> EMEA lead system administrator providing BAU admin and support for 500+ Lighting Sales & Service Cloud global users > Salesforce org migration project lead for competitor's merger org instance consolidation> Collaborate with functional leaders to identify, develop, and deploy new business processes > Evaluate complex business, technical and security requirements, provide Salesforce platform solutions to technical and non-technical business owners, drive communication efforts across relevant stakeholders and cross-functional teams > Participate in the change management process, new releases, perform complex data fixes, support users training

London, United Kingdom, Gb

> Provide support for 500+ Lighting Sales & Service Cloud global users, diagnose and resolve system issues, develop and maintain reports and dashboards, analyse change requests and redesign business processes> Act as the liaison between business stakeholders, 3rd party vendors and internal QA & Dev teams> Engage with key stakeholders, business analysts and product owners to design, configure, implement and support Salesforce platform solutions> Manage & create user profiles & roles, set-up & customise the application using declarative tools for objects, fields, record types, page layouts, validation rules, process builder & flows, sharing rules, permission sets, etc.> Assist in training of new users and grow the Salesforce skill set across the organization> Create and maintain detailed documentation for functional & technical designs, project plans and training> Maintain and improve data integrity and quality thru exception reports, merge & de-dupe records, bulk data fixes

Paris, Fr

Implement, configure and customize Salesforce Financial Services Cloud solutions for customer based projects> Gather and validate business requirements, perform gap analysis, develop functional & tech specifications and user stories> Facilitate business discovery, POC, process design & training workshops with customers> Perform customization, set-up, configuration & data migration tasks for the Salesforce Financial Services Cloud platform

Milwaukee, Wi, Us

Connect customers business goals & challenges to the overall Salesforce Sales Cloud & Service Cloud application solution design> Lead discovery, agile sprints, UAT, training and solution design sessions with key stakeholders to elicit and evaluate business needs, define and guide the implementation and technology solutions> Project manage solution scope, timelines, quality, priorities & customer communication> Work with cross-functional teams and 3rd party AppExchange partners to implement Salesforce solutions for customer projects to support business goals and drive user adoption

London, London, Gb

> Implement, configure and customize Oracle Sales Cloud solutions for customer based projects> Gather and validate requirements, perform gap analysis, advise stakeholders on both technical and functional aspects of implementation> Facilitate business discovery, POC & process design sessions with customers> Data migration & OTBI reports/dashboards design

New York, Ny, Us

Oracle CRM On Demand Technical & Business Analyst Consultant> Investigate, troubleshoot and document reported defects> Perform maintenance, new customizations and correction of identified defects> Manage users license and access, ensure data quality, set up reports & dashboards > Document & maintain business requirements, training materials, functional & technical designs and test plans docs> Day-to-day application administration & assistance to end users in identifying and resolving issues> Regression tests of new releases functionality delivered & implement new solutions with reference to best practices and newer technologies available> Liaise with key stakeholders to elicit, analyze, determine and implement the most appropriate solution based on business requirements

Bnei Brak, Il

Responsible for all technical & PMO aspects of data extraction, migration and conversion, including middleware tools, data cleansing, quality and integration> Create mapping docs from legacy systems to Oracle EBS R12 import templates modules: INV, AP, AR, PO, GL, CE, HR, FA> Guide client on data extracts and reports required from legacy systems, ensure data is converted accurately and within deadlines established> Improve implementation design by analyzing legacy data and identifying gaps in processes, build and manage cutover project plans and establish priorities

Functional, technical & project management overall responsibility for a wide range of local & global CRM full lifecycle implementation projects based on Oracle CRM On Demand & Salesforce platform:> Requirements gathering, gap analysis, application design, configuration & setup hands-on, test scripts generation, training user guides preparation, end users training, architecting system interfaces, designing custom solutions and production on-going support.> New business development, setting up POC demos, RFP responses and customer presentations preparation> Work with clients and team members to analyze business requirements, define and prioritize the project tasks> Establish software development & implementation methodology best practices> Establish and drive program schedule, review, analysis, monitor all critical paths related to key deliverables> Provide leadership in generating project task plans, resource planning, risk management plans and budget control

Mishmar Haemek, North, Il

Lead Oracle CRM On Demand application technical and PMO aspects for Tama Group (HQ + 10 global subsidiary partner companies) for day-to-day System Administrator tasks and 5 in-house full implementation lifecycle projects from analysis through design, build and test to deployment and support. > Liaise with project team members and key stakeholders to analyse business requirements and change requests and design/implement solutions. > Provide training and ongoing support to end users to resolve various application issues.> Conduct routine audits to ensure the application is in line with current business standards and processes, evaluate and install new releases features> Create and maintain documentation for: business processes, project proposals, project plans, test plans, versions control, system configuration, change requests control and system user guides.

Mishmar Haemek, North, Il

Lead Oracle EBS Logistic module technical and business processes aspects of the overall solution implementation from RFP through delivery and after go-live support> Define high & low level design solutions for the company-wide global sales, marketing & service management> Collect, analyse and translate business needs into well defined and prioritized user story requirements> Integrate concepts with other solution elements & applications - design and maintain custom integration pack between Oracle ERP & Oracle CRM On Demand> Manage & perform the preparation and execution of data conversions plans> Collaborate with global cross-functional teams to develop new functionalities/tools/processes, project plans and risk analysis

Misgav Industrial Center, Israel, Il

Responsible for all aspects of account management including marketing, sales support and client relationship development.> Manage and coordinate product & projects lifecycle from definition to development and rollout> Responsible for maximizing account potential, continuously working with client, business development teams and internal departments for improvements in account profitability and efficiency.> Promotion and distribution control, order processing, dealing with customer queries, inquiries and complaints.

Misgav Industrial Center, Israel, Il

Driving manufacturing planning tasks within coordination between sales marketing and operation. > Market analysis & forecasting: determine market trends, conduct competitor analysis.> Inventory planning & management ,preparation of manufacturing plans for wide verity of supply chains.> Development, maintenance and enhancement of planning tools and methods.> IT reports design, enhancement and integration for the marketing dep.

> Liaise with key stakeholders to elicit and determine the business requirements for in-house Maintenance Management application implementation project> Design product specs and collaborate with development team to define product features in order to implement the most appropriate solution