Alex Dragalin Email & Phone Number

Pleasanton, Ca, Us

Responsible for QualityOne, Veeva’s unified cloud-based Quality Management System (QMS) and document control solution. Veeva Systems Inc. (NYSE: VEEV) is a leading cloud software provider enabling life sciences, chemical, and consumer goods companies to realize the benefits of modern cloud-based architectures and mobile applications for their most critical business functions, without compromising industry-specific functionality or regulatory compliance.

Toronto, Ontario, Ca

Responsible for the point-of-sale Lending Platform serving over 8,000 merchants across Canada and the US. Recently named top Canadian lender by the Canadian Lenders Association, Financeit is a market leading point-of-sale payment plan provider, having funded over $4B in consumer loans.▪ Launched a new installment loan consumer product with a major Canadian retailer that funded $40M+ during its first year of sales▪ Improved average time required to open new digital accounts by 90% while reducing exposure to online fraud by 75% through integrating automated digital KYC capabilities, including self-serve digital verification of government-issued IDs, automatic authentication through online banking credentials and trusted mobile network operators▪ Advanced the product management organization by creating the structure needed for growth and established the framework for prioritizing product roadmaps based on multiple factors such as user needs, return on investment (ROI), and corporate strategy▪ Scaled the product management team from 2 PMs to 8 PMs by attracting and retaining new talent to meet the growing demand of the organization in accelerating product performance and innovation

Paddington, London, Gb

Responsible for leading the management of Finastra’s portfolio of eCommerce, Identity and Credit Management consumer solutions that help financial institutions add value to their accounts, deepening customer relationships while driving revenue. With over 10,000 employees and servicing 9,000 clients in 130 countries, Finastra is the 3rd largest global financial services company.▪ Established the product management function and team for the high-growth Cards & Payments Value Add Services business▪ Transformed the $300M+ Canadian Payment Solutions annual revenue stream through consolidation of all point-solution legacy products under a single multitenant cloud-based eCommerce platform built on Microsoft Azure and offering highly configurable, secure, and scalable enterprise-level solutions for implementation, hosting, and management of Retail Business online stores and for managing Customer Identity and Credit▪ Led the eCommerce platform RFP selection process following in-depth evaluations of the short-listed solutions, including IBM WebSphere, SAP Hybris, Demandware, NopCommerce, and Shopify Plus▪ Grew existing strategic product and platform technology partnerships and secured new strategic partnerships with TransUnion, Experian, and CHASE▪ More than doubled the subscriber base and the average revenue per subscriber within Finastra's portfolio of SaaS Identity and Credit Management products and advanced its industry ranking from Laggard (2015), to Follower (2016), then Strong Performer (2017/2018), as recognized in Javelin's annual Identity Protection Service Providers Scorecard

New York, Ny, Us

Responsible for Nasdaq Canada's social communications SaaS platform serving 15,000+ businesses globally, giving users total control over their communications, allowing them to start and contribute to conversations in traditional and social media, engineer their content for maximum relevance and discoverability, send content around the world with flawless accuracy and execution, and measure its impact.▪ Drove product positioning, packaging, and sales enablement to transition the portfolio of transactional offerings to a subscription-based SaaS model. Achieved profound business transformations positioning the Nasdaq Corporate Solutions division for exponential growth in profitability and customer service satisfaction▪ Increased by 30% share of CMRR(Committed Monthly Recurring Revenue) in overall yearly sales▪ Streamlined sales process achieving 50% decrease in CAC(Customer Acquisition Cost) by introducing an innovative SaaS product offering supported by the rollout of a new Salesforce.com/Zuora.com subscription management platform, integrating management of product catalog, customer acquisition, product and service delivery, rating of usage, billing/invoicing, and revenue recognition

Oakville, On, Ca

Product Manager for KMI's suite of products, including Incident Management, Sustainability Management, Audit and Inspection, Compliance Management, Change Management, Quality Management, Document Control, Training Tracking. The KMI suite provides a comprehensive library of applications that help organizations decrease recordable health and safety incidents, control environmental impact, increase regulatory compliance, streamline quality and reduce costs.▪ Led cross-functional teams to ensure successful completion and launch of new products, contributing to accelerated growth of KMI's client base and over 30% year over year company growth▪ Led KMI's transition to Agile development methodologies (Scrum, Kanban) and conducted the evaluation and selection of Agile lifecycle management tools (Rally Dev) - initiatives which improved software development productivity by 25% and reduced time-to-market on average by 50%

London, Uk, Gb

Endava (NYSE:DAVA) architect, implement, and manage high transaction volume, highly secure business-critical systems for some of the world’s leading financial services, media, and telecoms organizations leveraging the talent of 6,000+ engineers across 9 delivery centres in Eastern Europe (Romania, Moldova, Macedonia, Bulgaria, Serbia) and South America.▪ Consistently met customer requirements by implementing projects on time, within budget, with maximum system availability and reliability, and with high user satisfaction▪ Contributed to Endava’s ISO 9001:2000 certification (accreditation received in 2004), being a member of the team which designed, documented and implemented the QMS processes▪ Awarded "PM of 2004 Year” for company-leading achievements in project management and significant contribution to the development and documentation of PMO processes.

London, Uk, Gb

▪ Led an engineering team of six developers through the rebuild of a DOS-based Patient Record System used in many NHS Trusts around the UK for Windows using Pervasive SQL and Borland C++ Builder

▪ Web site design, web programming (JScript, Perl), graphics design (Adobe Photoshop)

Master Of Science (M.Sc.), Computer Science

Project Management

Bachelor Of Science (B.Sc.), Computer Science

Chemical Engineering

Education record