Alex R.

Alex R. Email and Phone Number

Business Operations Manager, GTM AI Transformation @ LogicMonitor
Austin, TX, US
Alex R.'s Location
Austin, Texas, United States, United States
Alex R.'s Contact Details
About Alex R.

Alex R. is a Business Operations Manager, GTM AI Transformation at LogicMonitor. They possess expertise in change management, business intelligence, management, project management, powerpoint and 27 more skills. They is proficient in Spanish. Colleagues describe them as "As someone who has had the pleasure to work alongside Alex on numerous customer projects while also being managed directly by her, I can confidently say Alex has successfully balanced people and project management! While working with Alex on projects, I was able to observe and learn from her as she consulted with customers on how to effectively navigate, plan, and execute change within their organization. Alex took time to comprehend the needs of each of her customers, listening and hearing beyond what was explicitly said, to ensure a successful partnership and maximize value delivered. Alex constantly provided me with clear directions and guidance while demonstrating sincere interest in my development. She communicated goals and expectations while providing specific and timely feedback. She also sought opportunities for me to take action on the feedback and demonstrate growth. Alex always fostered an inclusive work environment which inevitably made me feel comfortable and inspired to do my best work!", "Alex is a rockstar! I have the utmost respect for her both personally and professionally. Her knowledge, expertise, and wide range of experience driving digital transformation across industries is excellent. Alex is brilliant and skilled at commanding a room while also bringing a fun, excited energy to any project. Alex is not only a strong individual contributor, but an incredible manager. She managed me at Box for 2 years and was a big reason I wanted to join the team in the first place. Her approachability immediately made me feel at ease asking questions and a big reason I learned so much on her team. She’s also a great advocate. She always fought for my best interests and I trusted her to do so. I would highly recommend Alex as she would be a strong asset to anyone interested in working with her.", and "Alex was a key early hire for us when we were building out the Box Consulting team in Austin. She was willing to play a number of different customer facing roles in her projects to ensure their success. She was also a critical part of building our team culture in Austin. Over my time at Box it was great watching Alex grow as she worked in two different delivery orgs and grew into a management role."

Alex R.'s Current Company Details
LogicMonitor

Logicmonitor

View
Business Operations Manager, GTM AI Transformation
Austin, TX, US
Website:
logicmonitor.com
Employees:
1175
Alex R. Work Experience Details
  • Logicmonitor
    Business Operations Manager, Gtm Ai Transformation
    Logicmonitor
    Austin, Tx, Us
  • Logicmonitor
    Business Operations Manager
    Logicmonitor Oct 2023 - Present
    Santa Barbara, Ca, Us
  • Honor
    Senior Manager, Platform Success
    Honor Apr 2023 - Oct 2023
    San Francisco, California, Us
  • Stealth Startup
    Growth & Operations
    Stealth Startup Mar 2022 - Nov 2022
    Mountain View, Wy, Us
    second FTE @ venture-backed live-streaming and asynchronous video marketplace start up ⚡️+ established foundational processes for early stage operations, user experience, & marketing+ implemented multi channel paid and organic email and social media marketing+ conducted user research interviews and overall competitive market analysis+ built risk analysis framework and scenario models for referral incentive programs+ developed App Store wire frames and marketing creative in Figma
  • Box
    Senior Program Manager, Customer Health & Adoption
    Box Apr 2021 - May 2022
    Redwood City, Ca, Us
    Supported global strategic risk intervention program to successfully achieve 19% results below FY22 churn target and improve global net retention rate from 102% in FY21 to 111% in FY22:+ Assessed Box wide data repositories and process to inform long-term roadmap for automation of holistic partnership health scoring framework+ Developed KPIs to measure efficacy of customer deployment activities and Box Consulting services portfolio + Identified data-driven opportunities to proactively identify risk across Box's customer base multiple quarters ahead of renewal and plan for cross-functional intervention+ Developed strategy for improved partnership between Box Consulting, Product Support, and Customer Success organizations including account management process improvements, system integrations, and data capture systemization for key customer lifecycle milestones+ Partnered with Product and Business Analytics teams to develop adoption health scores aligned to new product launches
  • Box
    Consulting Practice Manager
    Box Apr 2018 - Mar 2021
    Redwood City, Ca, Us
    +Managed cross-functional professional services team that offers guidance and consulting services on the Box SaaS application across central U.S.and Canada regions, helping drive $30 million+ in bookings per year+Conducted delivery-based metrics analysis, including customer satisfaction, project timeline progression, and budget utilization, while managing weekly forecasts and implementing techniques to boost metrics+ Partnered on sales initiatives and drive large contracts with Account Executives; contributing to overall global revenue targets+ Sponsored the Box Consulting project delivery methodology overhaul to ensure great project efficiency through improved deliverables and processes aligned to ensuring strategic account health, speed to deployment, and overall retention+Maintained Senior Change Management Consultant role on key regional accounts as Principal SME
  • Box
    Senior Change Management Consultant
    Box Mar 2016 - Apr 2019
    Redwood City, Ca, Us
    +Executed comprehensive stakeholder engagement and communication programs for large-scale (20-200K users) SaaS deployments across Federal, Financial Services, Retail, Healthcare, and other industry verticals resulting in improved product adoption and business outcomes+Developed User Persona creation and workflow mapping methodologies for Box Consulting Practice+Led onsite workshops with key customer stakeholders to align strategic positioning of Box in customer digital transformation roadmap, identify and prioritize key user groups, engage and equip champion networks, power user communities and determine quantifiable success metrics for Box adoption+Supported large product launches as a customer-impact SME on cross-functional teams within Box
  • Box
    Chief Fun Officer, Box Atx
    Box Jan 2017 - Feb 2018
    Redwood City, Ca, Us
    Served as culture & inclusion delegate for Box ATX, committed to scaling company culture through rapid office expansion focused on organizational maturity and employee well-being. Responsible for development and execution of global culture plan for fiscal year 2018 against company-wide metrics.
  • Box
    Associate Implementation Consultant
    Box Apr 2015 - Mar 2016
    Redwood City, Ca, Us
    +Partnered with 30+ customers spanning healthcare, telecomm, professional services, and energy to understand data infrastructure and workflow / policy requirements, helping shift from on-premise servers into the cloud+Coordinated cross functional IT teams, Service Desk teams, Business Leads, and Executive Stakeholders to ensure projects are being driven forward, holding each party accountable for items they own, delegating tasks and responsibility where necessary+Managed relationships with other technology providers whose software or hardware is part of clients’ technical ecosystem to ensure that the products are deployed properly in tandem, and that the they work together as expected
  • Sense Corp
    Consultant, Project Lead
    Sense Corp Jul 2012 - Mar 2015
    Austin, Texas, Us
    +Focused primarily on State and Local Government entities with additional experience in Healthcare and Telecommunications+Supported projects spanning areas including Organizational Change Management & Restructuring, Work Process Improvement, procurement forecasting, market research, and Business Intelligence/Datawarehousing+Developed internal Organizational Change Management methodology, materials and resources to support new market segment offering to Sense Corp's customers+Basic SQL and BI/Data Visualization tool skills
  • Gerson Lehrman Group
    Legal & Compliance Intern
    Gerson Lehrman Group Apr 2011 - Oct 2011
    New York, Ny, Us
    -Coordinated industry leading compliance training for a global network of research managers-Developed tracking and accountability measures to ensure new hire socialization-Directly supported Chief Compliance Officer and General Counsel
  • Freelance Management Consulting
    Consultant
    Freelance Management Consulting Feb 2011 - May 2011
    Technology Start-Up-Analyzed organizational transition from small start- up to large public company-Dete rmined areas of improvement for new hire training programs -Provided recommendations to preserve distinct company culture through transitional phase
  • Behringer Harvard Real Estate Investment Trust
    Sustainability & Asset Management Intern
    Behringer Harvard Real Estate Investment Trust May 2008 - Aug 2008
    -Organized, researched, and motivated corporate "Green Team" pursuing eco-friendly building initiatives & LEED certification procedures

Alex R. Skills

Change Management Business Intelligence Management Project Management Powerpoint Nonprofits Business Process Improvement Microsoft Excel Public Speaking Spanish Ms Project Management Consulting Supply Chain Operations Business Objects Decision Trees Statistical Modeling Bo Web Intelligence Financial Risk Pmo Consulting Excel @risk Decision Suite Healthcare Public Sector Consulting Training Delivery Statistical Data Analysis Supply Chain Optimization Leed Software Implementation Google Apps Saas Data Analysis

Alex R. Education Details

  • The University Of Texas At Austin
    The University Of Texas At Austin
    Plan Ii
  • The University Of Texas At Austin
    The University Of Texas At Austin
    Business Honors Program; Supply Chain Management

Frequently Asked Questions about Alex R.

What company does Alex R. work for?

Alex R. works for Logicmonitor

What is Alex R.'s role at the current company?

Alex R.'s current role is Business Operations Manager, GTM AI Transformation.

What is Alex R.'s email address?

Alex R.'s email address is al****@****ail.com

What is Alex R.'s direct phone number?

Alex R.'s direct phone number is +1 (000) 000*****

What schools did Alex R. attend?

Alex R. attended The University Of Texas At Austin, The University Of Texas At Austin.

What are some of Alex R.'s interests?

Alex R. has interest in Health.

What skills is Alex R. known for?

Alex R. has skills like Change Management, Business Intelligence, Management, Project Management, Powerpoint, Nonprofits, Business Process Improvement, Microsoft Excel, Public Speaking, Spanish, Ms Project, Management Consulting.

Who are Alex R.'s colleagues?

Alex R.'s colleagues are Colin Pennington Mbcs Mcp, Adam Kelly, Sarah Robinson, Afreen Ismail, Manik Dogra, Charlton Sayer, Thắng Phạm Ngọc.

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