Alex Esposito Email & Phone Number

New York, New York, United States

- Architect and implement employment screening solutions for clients of the highest level revenue and complexity by working with cross-functional teams. - Act as main point of contact for key stakeholders while onboarding clients onto Sterling’s SaaS based platform & integrating client ATS/HRIS using REST web services. - Perform requirements gathering to create SOW, coordinate weekly calls to track project plan & facilitate completion of action items, configure client accounts on Sterling’s platform and/or middleware, conduct internal testing, coordinate UAT, and deliver end user training & post go-live support. - Manage custom web service integrations by acting as subject matter expert (SME) for Sterling’s API and working with vendors and clients to understand their API. - Contribute to the growth of professional services team by training junior members and improving & documenting internal processes.

Manalapan, New Jersey, United States

- Onboard customers onto DDI’s ERP solution for wholesale distributors and retailers. - Act as client’s main point of contact for full project lifecycle; including scoping, system configuration, data migration from legacy system, user training, on-site go live, and post go-live support. - Train customers on all aspects of software including accounting, sales, purchasing, inventory management, CRM, eCommerce, business intelligence and reporting features. - Consult customers on best practices to optimize workflows and ensure system utilization. - Contribute to team success by training junior members and documenting database operations (NoSQL).