Responsibilities include the following areas:- ALS global technical support team management: applications engineering, troubleshooting, technical tender support,- ALS Production Link team management: well monitoring surveillance service to deliver 24/7 services for global customers in order to meet production targets while extending system runlife,- ALS global Job Center leader: service delivery management tool assuring quality of services, compliance to work procedures and policies, competency of personnel deployed.

My role implies roll-out and adoption of operations management digital tool across artificial lift product line globally. I am responsible for:- assuring adoption of functionality across all regions of the company’s operations across the globe, KPI achieving and reporting, encouraging execution, - gathering feedback, prioritizing PL strategic needs for development team, collaborating with other PL champions, - building app tools which help managing business, assuring quality of services and execution. Enabling users in the regions to use available functions. - addressing issues

As a Service Delivery Technical Manager for Russia and Caspian region I was responsible for assuring quality of company's services, providing technical support of its operations in the region, leading applications engineering group supporting tenders and day-to-day ESP business. Scope of work included: - Service Delivery assurance: KPIs included equipment quality and quality of services, personnel qualifications, knowledge exchange, business activity, digital tools adoption. - Sales support: bids and tenders applications engineering and technical support.- Business transformation: digital tools adoption in the region. The team reported to me consisted of over 40 people.

ALS technical manager responsible for Russia and Caspian countries. Managed a team of 4 people. ESP applications engineering and technical support:- Field operations technical support,- Sales team support, tender bids preparation,- Promotion of new technologies: external and internal presentations,- New local products develoment, costs management, - Troubleshooting.

- Product segmentation,- Portfolio standardization,- Implementation of natural supply chains, - Inventory management,- Orders management.

Head of Artificial Lift Sales and Operations in Russia and Caspian countries:- Managing 4 major production facilities in Russia which are ESP service and leasing projects, 2 ESP repair bases, 200 people- Managing Sales and Engineering Support organizations, 20 people,- Strategic regional business plan development and implementation,- Revenue, margin, costs, headcount, inventory level, account receivables control and monthly reporting,- Ensuring complience with Company policies, legislation, safety and quality requirements.

Electrical Submersible Pumps (ESP) applications engineering and sales support group manager at Artificial Lift Product Line. 20 people report to me. The job implies both technical and sales activities: technical and commercial customer negotiations, customer calls, customer visits, key customers handling, contracts management. Technical tasks: ESP applications engineering, ESP design, ESP fleet management, ESP failures analysis, ESP performance analysis, Quality & reliability issues investigation. Region's demand forecasting. Hiring of the personnel. Trainings for the personnel. Motivation, goals setting, performance management of the group. Customers: Russian oil companies: Rosneft, TNK-BP, Lukoil, Gazpromneft, other.Trainings:- Exeptional Presentations (presenting, communications skills)- Front Line Management (leadership skills, people's management) - Sales Organization Leadership Development (leadership skills, management, self-motivation, sales)- Supervisor Cornerstone Program (leadership, management, motivation skills)- PCP applications

Full range of interaction with appointed account aimed to maximize sales. Sales calls, customer visits, technical and sales negotiations, tender bids preparation, application engineering, order placement, contracts management. Customers: Russian oil companiesTrainings:- Customers Value Program (sales skills)

I was responsible for the sales and promotion of the machinery components in Russia, building-up of the dealers network. Direct sales, sales to dealers. Key customers: leading Russian OEMs, international beverages producers.

Direct sales of the heavy woodworking machinery to the Russian woodworking factories and furniture producers.