Alex F. Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

Chicago, Illinois, United States

Chicago, Illinois, United States

Chicago, Illinois, United States

• Identified fraudulent transactions and accounts by reviewing information across multiple systems and outside sources to ensure a safe and secure marketplace for users while minimizing loss for the company. • Utilized strong communication and analytic skills to assist our users. • Recommended actions based on institutional policies to resolve fraudulent activities.• Detected fraud risks in specific business operational areas based on thorough analysis.• Actively assisted in interviewing, hiring, and training for our team + created multiple SOP documents for our department.

Chicago, Illinois

• Assisted customers on a daily basis via chat, phone, and email.• Put critical thinking skills, organization, multitasking, and creative problem solving into play to resolve issues efficiently in a fast paced environment.• Assisted in testing and spearheading new processes, as well as training team members.• Collaborated across departments to resolve customer-related issues.

Greater Grand Rapids, Michigan Area

• Carried out a wide variety of responsibilities revolving around the artists and touring crew; including runner duties, hospitality, and transportation.• Assisted during soundcheck, in the box office, and ran merchandise as needed.• Worked closely alongside high level artists and their crew to ensure a smooth day of show experience.

Big Rapids, Michigan

• Tracked sales, created and reconciled logs, wrote scripts, voiced spots, proofread copy, produced ads, sent invoices, collected payments, and managed client relations.• Managed all social media accounts.• Reconciled accounts and managed documents to facilitate office operations.

Greater Nashville Area, Tn

• Received one on one, hands-on experience as an independent music products representative in Nashville, TN.• Kept track of product inventory, worked directly with our distributors and represented brands, worked as an exhibitor at the Summer NAMM show, and updated sales sheets.• Managed multiple tasks simultaneously while meeting deadlines.