Alex Glessner Email & Phone Number

Columbus, Ohio Metropolitan Area

Columbus, Ohio Metropolitan Area

Make sure our users have a great experience, answering real-time questions throughout the Prior Authorization process. Be very proactive; making outbound calls and offering follow-up assistance to those using our service. Provide excellent service to our users and help them get their patients the medications they need to live healthy lives.Provide exceptional inbound and outbound account support over phone, email, and web-based chatManage existing user accounts, analyze usage, and… Show more Make sure our users have a great experience, answering real-time questions throughout the Prior Authorization process. Be very proactive; making outbound calls and offering follow-up assistance to those using our service. Provide excellent service to our users and help them get their patients the medications they need to live healthy lives.Provide exceptional inbound and outbound account support over phone, email, and web-based chatManage existing user accounts, analyze usage, and collect feedback to improve/enhance our serviceHelp reduce prescription abandonment by proactively assisting users in the PA processTroubleshoot issues by working with different teams within the companyCoordinate webinars and provide expert knowledge on how to use our softwareIdentify trends to develop efficient workflow practicesCollaborate with other business units on assigned projects as needed Show less

Columbus, Oh

Generate leads face-to-face with customers at fast-paced trade shows and local events, as well as large home-shows and fairs. Streamline inventory processes and prepare for multi-vendor sales events by constructing creative and attractive booth displays. Seek out and negotiate contracts for vendor shows. Promote company employment opportunities and recruit qualified candidates at local universities. • Managed coordination, logistics and execution of over 150 trade shows and… Show more Generate leads face-to-face with customers at fast-paced trade shows and local events, as well as large home-shows and fairs. Streamline inventory processes and prepare for multi-vendor sales events by constructing creative and attractive booth displays. Seek out and negotiate contracts for vendor shows. Promote company employment opportunities and recruit qualified candidates at local universities. • Managed coordination, logistics and execution of over 150 trade shows and events.• Produced a 71% demo ratio and sales on 44% of demos with the company.• Cultivated $210,000 in gross sales since hiring. Show less

Columbus, Ohio Metropolitan Area

Drive business development by motivating, monitoring, coaching and training inside sales team.

Columbus, Ohio

Shaker Heights, Oh

Promote, direct and coordinate all club leagues and tournaments, as well as charitable tournaments and corporate team outings held by the club. Maintain constant and professional verbal and written communication with members and outside clients. • Prepared and operated over 200 tournaments and events throughout tenure.• Hired, interviewed, and trained 20+ employees for outside operations.

West Palm Beach, Florida

Seasonally employed from November-March two consecutive seasons. Responsible for set-up of play, cleanliness of facilities, maintenance of operations and providing exceptional service for members and guests.

Medina, Oh

Manage and oversee hiring, training, and scheduling for outside operations staff. Devise merchandise sales program to display products in an appealing manner. Own member participation, quality and integrity of all golf tournaments from start through execution.• Stimulated shop sales 50% over final two years of tenure. • Staggered shifts to cut labor costs 13% while boosting tournament member satisfaction.

Cleveland/Akron, Ohio Area