Alex Graham Email & Phone Number

Halifax, Nova Scotia, Canada

Halifax, Nova Scotia, Canada

Working at a very large communications company to modernize IT business solutions (Service Assurance, Fulfillment, Configuration, Customer Price Quote) and influence teams with best practices and my technical experience. Technologies used include a product catalog, Master Data Management, TM Forum integration, and operational rules-based decisions.

Halifax, Nova Scotia, Canada

Built and led team to deliver features and corrective content in a AWS EC2 S3 RDS environment to extend product functionality, reliability, increase capability, and lower cost. Planned the evolution of legacy monolithic design towards a CI/CD containerized environment. Nurtured personnel’s development with appropriate guidance and challenges. Increased the.

Halifax, Nova Scotia

Built and led team to deliver features for the RCS HUB prototype. Nurtured and facilitated the RCS HUB proof of concept project involving North American and Deutsche Telekom. Extended my experience in DevOps (VPN, deployments, troubleshooting, WireShark), GDPR, formal requirements, AWS EC2 S3 RDS environment, customer focus towards external stakeholders.

Halifax, Canada Area

• Delivered Messenger client’s back end component for Android, iOS, Windows, OSX, and BB10 platforms. Used best practices, continuous integration, automated unit test, peer code review, and Agile Scrum.
• Guided team through 75% corporate headcount reduction and evolving product portfolio, achieving zero attrition during 5-year period. Positioned team to lead organization, driving architecture of new products. Code base.
• Guided team through 75% corporate headcount reduction and evolving product portfolio, achieving zero attrition during 5-year period. Positioned team to lead organization, driving architecture of new products. Code base.
• Led delivery of BlackBerry Messenger (BBM) product and BlackBerry ID identity service to 3rd-party licensee, including split of identity service. Created cross-disciplinary, cross-company team, implementing and.
• Created and led virtual multi-site team of 15 members, developing and delivering BBM Channels feature set. Nurtured development up to where it became large enough to transfer over to senior manager.
• Created and led virtual team, developing and delivering BBM Protected feature set, using Certicom FIPS-140 cryptography libraries, protecting data in transit, using 2-factor authentication, creating functionality that.

Bedford, Nova Scotia, Canada

Mobile Voice Services. Led scrum team, developing enterprise telephony and Wi-Fi mobility product (Unified Communications).

Lead the technical team mandated to replace a defect tracking system with MKS Integrity. Using Agile Scrum methodology.

• Implemented middleware OAM Performance Measurements features in a carrier grade platform. Linux Red Hat design environment and target. N-tier design. Open source. XML, SQL, service based architecture.
• Delivered a SAF compliant API that was integrated seamlessly into existing applications
• Implemented an innovative feature that allowed the Performance Measurement system to encapsulate the Fault Alarm system.
• High quality – very low defect rate.

• KPI call processing feature and change requests. Integration prime.
• Developed knowledge of UMTS radio networks, call processing model, HSxPA, 3GPP.

• Expanded the product’s capacity from 1800 E to 3000 E. Nominated for a patent award.
• Improved quality of vital sub-rate (8 kbps) timeswitch module: - Led team to address catastrophic field issue involving FPGA clocking issue - Rewrote application to guarantee deterministic reaction to overload situation.

Solved technical issues for the base platform, VoIP gateway, and international ISUP call processing variants.Valuable insight into system lifecycle management.

• Cross-disciplinary team worked on 4.8 Terabit/sec router
• Created crucial JTAG/Expect/C++ tools to program FPGAs and provide back-door register access to hardware and design automation platform
• Investigated system diagnostics requirements. Uncovered many defects in ASICs, FGPAs, and software design which would impact ability to debug in lab, manufacturing systemhouse, and customer sites
• Nurtured essential design interaction between segments of the cross-disciplinary team

• Created diagnostics, maintenance, interprocessor messaging and test tools for a 30 processor (PPC, TI 5249 DSP) product.
• Considered one of the project’s “fat brains” during crucial integration debug period

• Led and mentored a 4 member team to deliver hardware diagnostic support
• Created a tutorial for manufacturing and product support teams
• Interacted extensively with product verification team for platform fault insertion testing
• Provided expertise to multi-site designers
• Provided leadership to design community for software architecture and CASE issues
• Managed the departmental problem reports. Attended cross-disciplinary review meetings to communicate design and… Show more

• Architect for a signal processing subsystem.
• Performed object oriented high level design and implementation:
• Partitioned behaviour into ASIC level hardware, access, and software components
• Saved 10% CPU realtime consumption by pushing signal processing into ASIC
• Implemented features to allow OAM and command interpreter control of this subsystem
• Instrumented a realtime performance analysis tool

Implemented features for transaction based telephony test tools