I am a Partner at Reson8 Group with extensive experience managing change and improving organisational performance. Over the last 20 years, I have worked with major clients across Europe, Asia, and Australia, including Shell, LNER, AECOM, UU, Yorkshire Water, Arriva, and Lloyds Bank. I also had the privilege of building PwC Vietnam's People & Change practice for two years as they re-entered the consulting market.I lead Reson8, a team of experienced Operations Design Acceler8tors helping utilities and infrastructure leaders deliver a new operational design with a quantified case for change in 90 days using our Design Acceler8tor approach. We co-create new operational designs with your teams to accelerate performance and deliver sustainable change without force-fitting off-the-shelf models or requiring months of analysis. We pride ourselves in our ability to generate an 8-to-1 ROI from your operational design implementation.