Alex Graham, M.Eng. Pmp Csm Email & Phone Number

Ontario, Canada

St Jacobs

St Jacobs

Waterloo, On

✦ Spearheaded end-to-end management of a $1.5M infrastructure upgrade project for a key portal application, including risk management/mitigation and business impact minimization during go-live. ✦ Ensured business continuity was maintained throughout the upgrade by engaging ~70 individuals across multiple functions.✦ Identified and optimized applications for a global security initiative with board visibility; ensured tailored security measures were applied to each application by managing performance and functional test requirements.✦ Facilitated a successful product launch by securing resourcing for an uncommon skill set required to deliver launch infrastructure.✦ Delivered on-time/on-budget reporting for compliance team mandatory CRA reporting by managing cross-functional teams.✦ Resolved capacity concerns of a key advisor-facing application by successfully deploying additional architecture into an existing environment within a very tight time frame. Implementation was on time, and the project came in under budget.

Waterloo, On

✦ Owned procurement, infrastructure build out, and software deployment activities to support disaster recovery for a major new product release, effectively navigating challenging timeframes. ✦ Took over an in-flight program, delivering mobile wallet and payment. Continuously met obligations despite the fast-changing environment by level setting expectations with external partners and end customers.✦ Onboarded three banks and achieved PCI compliance by managing a systems deployment across multiple business units. Directed delivery of internal/external security and operational support processes.✦ Successfully introduced agile development methodology to a team familiar with waterfall project delivery.✦ Ensured issue transparency and visibility by supporting communication of project information despite instructional ambiguity.

Waterloo, On

✦ Concurrently orchestrated the design and deployment of a reporting environment, product reporting, and business systems data transfer, including process tailoring and management of CRs and executive reporting.✦ Identified a reporting capability gap in a new data center. Proactively determined basic solution requirements and engaged PMs in each service area to ensure business reporting was available at go-live.✦ Continually assessed changes from R&D, Operations, and the Business for potential impact to reporting systems by leveraging extensive applied knowledge of proprietary and 3rd party systems.✦ Enhanced team member comprehension of process roles and responsibilities through presentations and knowledge sharing; led department managers in defining process features specific to reporting environments.✦ Defined and implemented department-specific document management system security policies.

Waterloo, On

✦ Delineated content for key areas of the new enterprise data warehouse - business intelligence environment by preparing business analysis for corporate reporting needs across all BlackBerry departments.✦ Facilitated the software development team during the new department startup phase by providing project management support. Assisted the team in planning and prioritizing work by creating and managing a roadmap.✦ Successfully integrated the department’s software requirements process into the Blackberry ISO approved process. Ensured the requirements process and documentation passed audit for selected projects.✦ Architected report request, prioritization, and development processes for the new enterprise data management & reporting organization; ensured end-to-end process effectiveness by leading workshops with analysts, architect, development and test teams.✦ Played a key role in the hiring process by interviewing and onboarding new personnel.✦ Guided report customers through request, approval, and legal processes; assumed a client-facing role for corporate reporting.✦ Defined requirements and business cases/functional requirements for data management and reporting teams.✦ Build cross-functional relationships with multiple groups (Ops, Eng, Dev, Business) to cover the full extent of impact on requirements, to focus on a common goal, and facilitate agreement and knowledge transfer between groups.

Burlington, On

✦ Applied agile to the planning, system development, and implementation of customized automotive part sequencing software. ✦ Implemented inventory management software, including end user request assessment, functional specifications, test regime creation, and hardware requirements analysis.✦ Supported a Returnable Container Management project by conducting comprehensive analysis.

Waterloo, On

✦ Executed analysis, design, and coding for a rule-based costing system.✦ Conducted manufacturing process analysis, including definition of BOM, tooling and routing structures, and raw materials and finished goods management requirements for MRP system (Navision). ✦ Drove optimal performance by conducting management and team reviews throughout project life cycles.✦ Directly facilitated sales cycles by providing manufacturing expertise, including needs analysis and customer presentations.

Elmira, On

✦ Owned the business analysis and implementation of Navision Financials and Manufacturing. Identified, modeled, and documented functional requirements for system developments.✦ Implemented a tailored manufacturing software system, successfully managing an agile team of developers, manufacturing personnel, production, and IT personnel.✦ Interfaced with customers, conducting status meetings and managing issue resolution between customer and project teams.

Waterloo, On

✦ Defined customer requirements by applying use case analysis; documented process flows using S-Designer, Visio, and Flowcharter to create entity relationship and data flow diagrams.✦ Created business and functional specifications based on customer requirements✦ Drove client-server software application development for beverage distribution; managed EDI, Hand Held, and Inventory teams.✦ Maintained productive workflows by supervising contract personnel and defining/prioritizing reporting requirements.

Various

Project Manager - Engineering, Unilever Research, Vlaardingen, The NetherlandsProject Manager - Knowledge Based Systems, Unilever Research, Bedford, UK Project Engineer - Manufacturing, Unilever Research, Bedford, UK

Master Of Mechanical Engineering, Mechanical Engineering

Engineer'S Degree, Mechanical Engineering

Won a place on the Leeds-Waterloo student exchange program which provided fantastic opportunity to live and learn in Canada!