Alex Groff Email & Phone Number

Richmond, Va, Us

Boston, Massachusetts, Us

At Symphony RetailAI, I work closely with executive leadership to identify opportunities for improvement and bring proposals before the board. I have also recognized the need to standardize numerous processes and metrics and establish benchmarks for improved reporting, championing those changes wherever possible.

Richmond, Va, Us

At Indivior, I drove significant process and systems changes to achieve best practice changes, cost savings, and efficiencies in the sales operations across all product lines. Several of these improvements brought about transformational growth, including a shift in the go-to-market approach, redeployment of multiple sales reps to higher-value targets and territories, a 50% increase in productivity, and a 3-fold increase in another key metric.

Washington, Dc, Us

Here, I was instrumental in developing advanced metrics for forecasting purposes and building analysis to track fundraiser efficiency. I am especially proud of having standardized the organization’s previously disorganized fundraising operations, including how Salesforce was used, across more than 750 staff and 120 locations nationwide. My experience at the American Red Cross afforded me invaluable experience working with leaders often entrenched in the established way of doing business and resistant to change. As a result, I became highly skilled at “internal sales,” gaining buy-in from senior leaders on new processes and innovative solutions.

Herndon, Va, Us

Developed systems and tools in support of more than a dozen sales teams of various sizes and specialties. Partnered closely with sales leaders to provide actionable insights according to each team’s unique needs. Implemented solutions that resulted in significant sales growth, including double-digit increase in close rates and triple-digit growth in multi-year contracts.Served from 2004 to 2009 as Manager of Member Services at INPUT, which was acquired by Deltek

Randolph Afb, Tx, Us

Visual Imagery and Intrusion Detection