Alex Dong Email & Phone Number

Kirkland, Wa, Us

Seattle Metropolitan Area, Washington, United States

Seattle, Washington, United States

United States

Day to day I follow the receipt of an eligible referral for home health, directly communicating with and assessing the patient to improve the patient's transition from the inpatient to the home setting; and developing the referral relationships of the agency within the community, in accordance with company policies and procedures.Responsibilities:Achieves admissions and payor-mix goals. Meets short and long-term target account goals.Maintains a complete, up-to-date record of referrals including physicians, hospitals, assisted living, skilled nursing facilities; management, discharge planners, and case managers within Providence Health and Swedish organizations.Responsible for assisting the care center in obtaining all required documentation to complete referral to admission process.Responsible for following current patients for assigned care center (s) as they transition in and out of facilities (hospitals, SNF, AFH, ALF, etc) and are on our services as well as obtaining resumption of care orders and information as needed on these patients and getting it to appropriate care center.Builds and maintains hospital and patient relationships.

United States

• Conversion Coaching in the Ambulatory fields of Physician's and Research Trials• End User Training for Physician • Relevant Client Experience• Demonstrates PowerTrial and research service lines solution and workflow knowledge• Articulates the use of Cerner solutions on future state workflow, role and service line/department• Assists end users in adoption of future state workflows.• Proficient at interpreting and gathering data for system configurations• Supports configuration project by connecting the work to the desired outcome. Foster contribution to deliverables. Keep the project group on track towards deadlines• Able to present findings and evidence (of design or data gaps) to stakeholders• Applies systems thinking to put problems in context to the larger whole. Refine the scope of the problem statement to ensure correct focus is attained in the analysis• Communicates status and risks for all assigned project tasks• Identifies opportunities to enhance client relationship

o Consultant 101 Training. o Consulting Academy (Intro to Consultant role, organization, and Health Care Acumen) o Physician's PowerChart End User Foundations (Hands-on Millennium conversion support training) o Physician's Solution Bootcamp (Physician PowerChart workflow/ PowerChart build) training o Project Methodology (Consulting Framework and Iterative) training o Life of a Consultant (Beginning to end project implementation simulation) training o Supported several EHRM conversions and/or in-house billable work

Seattle, Washington, United States

● Utilized strong customer service oriented approaches to effectively supportpatients in their care and delivered first-call resolutions.● Managed health data through accurately recording and updating personaland financial information on Epic and MyChart.● Increased revenue and resolving more than 80 calls per shift, promotingpositive outcomes and experiences for patients and providers.

Bellevue Wa

Working as a Floor Manager, I effectuate strategic leadership and management to the organization in keeping with the core values, regulatory goals, and sales vision. In doing this, I oversee operations within the organization which includes opening and closing of the restaurant, manage, train, and supervise staff, and serving as a preceptor for new bussers, servers, and hosts. I also collaborate with colleagues in divisional work processes and product operations, fostering positive work relations while also ensuring compliance with health and safety regulations as well as company standard policies and procedures.Career Highlights:- Promote appetizers, specialty items, and drinks selections, successfully increasing guest check and tip average by up to 10%.- Maintain quality and ensure pleasant dining experience by delivering friendly and efficient service as well as suggesting menu items and preparing specialty drinks in accordance with company specifications.

Seattle, Washington, United States

Quality Improvement Department with a focus on Sea Mar's Behavioral Health clinics▪ Assisted with evaluating and supporting clinical sites in complying with TJC, OSHA, and NCQA requirements.▪ Provided crucial education and information to internal stakeholders such as directors, sitemanagers, and supervisors, to develop systems and plans to prevent and manage adverse events.▪ Utilized TJC, NCQA and other nationally accredited standards to aid in quality improvement methods that enhances clinic compliance and safety, along with managing performance improvement activities such as trainings and tests.▪ Coordinated and conducted on-site inspections, evaluations, and tracing, then created reports to highlight problems and provided solutions.

Seattle, Washington, United States

Responsible for the tracking, documentation, and storage of vaccination records. Provided cross departmental support to ensure the workforce is healthy and vaccinated prior to organization deadlines.▪ Accurately performed high volume data entry work, analyzing and processing over 80 employee vaccination documents per day. Ensuring new onboarding employee documents are verified and validated prior to work.▪ Assisted in quality improvement measurements to increase turn around speed for immunization and schedulingrequests for Flu shots and Covid Boosters through cross departmental work with Covid Vaccine Team.▪ Supported organizational-wide Covid Religious Declination project to provide the workforce with safe alternative options to continue working remotely to ensure our patients are protected.

Seattle, Washington, United States

As an Intern in Seattle Children’s Hospital, I cooperated with my supervisors on managing and triage of operations with the intention of achieving overall goals of the department. I maintain confidentiality when exporting employee immunization records utilizing OHM and Microsoft Outlook while ensuring all patient health information are handled according to organizational privacy requirements, and I also leverage my time management skills by ensuring Flu documents are received and inputted within two business days. Last but not the least, I demonstrated my ability to think critically, collect, and interpret complex data, reviewing it for errors and correcting it as needed.Career Highlights:- Provided technical and administrative support in utilizing OHM database to retrieve and upload employee information and creating data dashboards using cross company employee data to demonstrate connections between multiple healthcare providers and systems.

Bachelor'S Degree, Health Informatics And Health Information Management, Cumulative Gpa: 3.9

Completed with Magna Cum Laude honor. Capstone Project: Building an effective Compliance Program Framework and HIPAA Policy Manual.

Health Information/Medical Records Administration/Administrator, Cumulative Gpa: 4.0

Coursework: Medical Law and Ethics, Medical Terminology, Medical computer systems, Intro to Billing and Coding

Public Health, Cumulative Gpa: 3.8

Coursework: Health Statistics, Visual/Literary Performing Arts with focus on Creative thinking and Problem Solving