Alexia Marquez Email & Phone Number

San Antonio, Texas Area

• Main responsibility: to stand by the Starbucks mission of "making every moment right" for each customer• Able to act with integrity and honesty to promote the culture and positive values of Starbucks • Contributes to the success of Starbucks by providing legendary customer service to all customers • Creates a personalized experience by providing customers with prompt service, quality beverages, and a comfortable store environment• Able to maintain a calm demeanor during period of high volume to keep store operating to standard • Able to contribute to a positive team environment while also assisting with new partners and insisting in a positive work ethic• Works together with 4 or more baristas at once in specific sections to ensure beverages are passed out to customers in a timely manner

San Antonio, Texas, United States

• Made outbound calls and prospect for new clients on a daily basis from various lead sources• Handled emails, inbound calls, and outbound calls• Interacted with customers through live chat• Scheduled set number of appointments daily• Conduct lead follow up and nurture leads until appointments are set• Followed a standard of conducting daily activities