Alexia Tapia Email and Phone Number

Key Responsibilities:Leasing and Tenant Acquisition: Utilizing persuasive communication skills, I actively promote available rental units through various marketing channels, conduct property tours, and effectively communicate the unique features and benefits of the community to potential tenants.Lease Negotiation and Documentation: Facilitating the lease signing process, I expertly navigate lease negotiations and ensure all necessary documents are accurately completed, providing clear and comprehensive explanations to tenants.Tenant Relations and Customer Service: Building positive relationships with residents, I am responsive to their needs, inquiries, and maintenance requests, addressing concerns promptly and professionally to ensure a high level of tenant satisfaction.CRM Management: Diligently maintaining the customer relationship management (CRM) system, I record lead information, follow-up activities, and lease agreements, enabling efficient tracking and management of leasing activities.Property Tours and Presentations: Conducting informative and engaging property tours, I showcase the community's amenities and features, tailored to match the preferences and needs of potential tenants.Lease Renewals and Retention: Proactively engaging with existing residents nearing the end of their lease, I discuss renewal options and secure lease extensions, contributing to high resident retention rates.

Multi-family assistant property manager of 300+ unit asset in the DFW Metroplex. Responsible for collecting rent payments, obtaining under 1% delinquency, working with a variety of vendors in scheduling unit make-ready, and final account statements. In charge of all social media and outreach marketing to maintain or increase property occupancy. Assisted team in leasing, sales and coordinating events.Key ResponsibilitiesTenant Communication: Respond to tenant inquiries, concerns, and maintenance requests promptly and professionally, ensuring a high level of tenant satisfaction and retention.Rent Collection and Financial Management: Oversee rent collection processes, track delinquencies, and follow up with tenants on outstanding payments. Assist in budget preparation and financial reporting.Property Inspections: Conduct regular property inspections to ensure that units and common areas meet established standards and address any maintenance or safety issues promptly.Lease Renewals: Assist in lease renewal efforts by engaging with tenants to discuss options, negotiate terms, and execute lease extensions.Record Keeping and Documentation: Maintain accurate records of tenant communications, lease agreements, maintenance activities, and financial transactions using property management software. Move-In and Move-Out Processes: Coordinate move-in and move-out procedures, including property inspections, security deposit handling, and ensuring a smooth transition for new and departing tenants.Resident Events and Community Building: Participate in organizing resident events and initiatives to foster a sense of community and improve tenant satisfaction.Emergency Response: Be available for emergency situations, such as after-hours maintenance requests or urgent tenant concerns, ensuring swift and appropriate resolution.

As an Assistant Property Manager, my responsibilities include:- Assisting with accepting move-out notices, service requests, and resident transfers.- Implementing lease renewal and resident retention programs.- Managing resident relations issues, including handling resident phone calls, requests, and concerns.- Analyzing weekly leasing reports and forecasting occupancy trends.- Assisting with developing and tracking marketing strategies, such as advertising, promotions, and publications.- Managing rent collections, issuing late notices, and posting rent.- Reviewing and inspecting vacancies, make-ready apartments, and models.- Inspecting the property for community policy violations, needed repairs, and overall landscaping.- Performing additional duties as assigned.

As an Assistant Property Manager, my responsibilities include:- Assisting with accepting move-out notices, service requests, and resident transfers.- Implementing lease renewal and resident retention programs.- Managing resident relations issues, including handling resident phone calls, requests, and concerns.- Analyzing weekly leasing reports and forecasting occupancy trends.- Assisting with developing and tracking marketing strategies, such as advertising, promotions, and publications.- Managing rent collections, issuing late notices, and posting rent.- Reviewing and inspecting vacancies, make-ready apartments, and models.- Inspecting the property for community policy violations, needed repairs, and overall landscaping.- Performing additional duties as assigned.

As an Assistant Property Manager, my responsibilities include:- Assisting with accepting move-out notices, service requests, and resident transfers.- Implementing lease renewal and resident retention programs.- Managing resident relations issues, including handling resident phone calls, requests, and concerns.- Analyzing weekly leasing reports and forecasting occupancy trends.- Assisting with developing and tracking marketing strategies, such as advertising, promotions, and publications.- Managing rent collections, issuing late notices, and posting rent.- Reviewing and inspecting vacancies, make-ready apartments, and models.- Inspecting the property for community policy violations, needed repairs, and overall landscaping.- Performing additional duties as assigned.

As the assistant property manager, I am responsible for overseeing all weekly and monthly reports, managing delinquency by issuing notices and processing payments, conducting comprehensive tours for potential residents, and following up with them. Additionally, I am actively engaged in marketing the property across various platforms.

As an ambitious and dedicated Assistant Manager in the restaurant industry, I am a results-driven professional committed to ensuring exceptional guest experiences, optimizing operations, and driving business growth. With a passion for hospitality and a focus on team development, I excel in creating a positive work environment and enhancing overall restaurant performance.