Administered programs and services for behaviorally or emotionallydisturbed students such as counseling, medical appointments, and groups. Assisted in developing procedures and training materials for staff. Conducted workshops, trainings, in-service presentations in classroom management techniques and other topics. Created reports for each child regarding medical appointments and behaviors. Contacted each family/child via telephone or in-person, recorded each and every contact efforts made onto their file in the computer system. Maintained security of confidentiality of all medical information of each child within rules and provisions of HIPPA regulations.

Day to day administrative & operational oversight of customer servicefor a 325 unit apartment complex. Recorded all telephone and in-person visits on appropriate reports. Responsible for developing, planning and implementing effectivepromotional events for entire complex. Maintained current resident files, typed and negotiated leases for future residents. Completed appropriate paperwork and input information on computer system accurately and on a timely basis, reviewed with the community manager prior to obtaining signatures, and recorded daily inspections for the community and distributed all company or community-issued notices .

Prepared various documents including memos, agendas, and reports related to troubled youth in the community. Filed records and documentation for each child within the system. Build problem solving, decision-making and life skills workshops for the adolescents involved in youth development programs.

In charge of 20-25 severely emotionally and physically damaged children in program designed to help children with coping skills and other therapeutic interventions. Conducted group and 1 on 1 counseling sessions with children to help develop life skills and provide for their physical daily care as well as participate in recreational therapy with children. Completed reports for each child with regards to mental stability progression within the program and their overall health and well being.

Ensuring high levels of customer satisfaction through excellent sales service

Front office assistant for Computer Science building. Greet clients and set a positive office space. Answer the phone, take messages, and redirect calls to appropriate offices.

Work with students with disabilities to improve their skills in certain subjects. Prepare lessons, and assign and correct homework. Prepare and correct tests.