Alexia Alford Email & Phone Number

Salt Lake City, Ut, Us

Salt Lake City, Utah, United States

As a seasoned Digital Marketing Consultant, I specialize in partnering with large radio media corporations to enhance their digital marketing capabilities. I assist Radio Sales Account Executives in developing and selling comprehensive digital solutions across multiple platforms, driving revenue growth and client satisfaction.With over 10 years of experience, I bring expertise in:Strategy Development: Crafting and executing tailored digital marketing strategies.Consultation: Providing insights on the latest trends and best practices.Cross-Platform Integration: Implementing cohesive campaigns across social media, search engines, display advertising, and email marketing.Training: Empowering sales teams with knowledge and tools.Data Analysis: Delivering actionable insights to optimize campaign performance.Aiming to foster strong relationships and be a trusted advisor in the digital transformation journey. Connect with me to elevate your digital marketing strategy and drive success in the radio media industry.

Atlanta, Georgia, United States

A strategic thinking Project Manager with a knack for direct client relations working with a team of creatives in the digital marketing world. Responsible for creating, monitoring, and managing content and fulfilling assignments to accomplish client goals while staying on budget. Spearheaded comprehensive digital marketing strategies and crafted detailed analytical reports, effectively bridging communication between clients and internal teams to drive targeted campaign success and foster long-term client relationships. Dedicated to client success and process improvement using diverse resources, including automated tools and a team of hard-working brand curators. Reliable and flexible with the ability to prioritize and pivot quickly. Strong interpersonal and communication skills.

Dallas, Texas, United States

Innovatively managed large-scale accounts outside of the typical workflows and processes. Worked closely with C-level to run marketing accounts on budget, delivered results on time, provided weekly and monthly reporting, and presented marketing analysis for strategic planning. Updated creative images within multiple marketing platforms, including Google, Simpli.fi, and social media channels.

Salt Lake City, Utah

Service provider in the audio (radio, digital, and podcast) community: content creation, systems implementation and organization, customer support, data management, template creation, voice-over acting, and creative content writing.National Voice-over talent

Washington D.C. Metro Area / Remote

- Project Management: honed advanced skills in PM software that brought greater efficiency company-wide; owned an average of 80-120 projects monthly, simultaneously handling customer and technical support, operations, data management, and systems testing - Account Management: developed organized systems via project management software and email- Administrative & Operational Support Services: analyzed, designed, and implemented operational workflows- Relationship Building & Business Development: outstanding written/oral customer relations; B2B collaboration and communication; passionate listener and leader- Instructional Design & Training: researched, budgeted, and implemented site walkthroughs for client onboarding and team training; monthly in-person and virtual training in 10-20 person setting- Team Communication & Collaboration: implemented multiple software apps to work remotely to lead instruction or assist in collaboration- Content Creation & Management: creative copywriting and directing for audio & digital ad design- Customer Service & Resolutions: Administrator role for customer support software (Salesforce; Help Scout); developed company-wide response templates; monitored support desk daily, resolved hundreds of customer issues monthly with swift ticket turnaround and close times- Process Improvement & Change Management: collaboratively developed and documented best practices and workflows for project management and customer support; implemented software and workflow changes across internal and external teams- Research and Development: multi-genre marketing research for content creation; technical / software research for upgrades and system improvementsDatabase Management / Data Analysis & ExtractionCreative Director and CopywriterContent WritingSocial Media Marketing

Culver City, Ca

Syndicated radio & podcast sales and solutions. Consultation with program managers and sales managers to provide guidance for programming and/or creative content and sales tools to drive ratings, revenue, and local direct business. Multi-genre programming - Operational, supervisory, and interpersonal expertise over tenure with regional and national leaders in the marketing, sales, media, and hospitality industries, with an emphasis on the digital & audio markets- Day-to-day management of high-value B2B accounts from initial customer acquisition to retention and, including needs assessment, product education & product management, negotiations, file & data management, correspondence, content development, and customer service.- End-to-end project management of internal process improvement plans, digital & audio marketing initiatives, and data system implementations, including needs analysis, timeline management, vendor sourcing & coordination, mentoring & coaching of internal & external personnel, testing, QA, market analytics analysis, and post-launch/end-user support and follow-up- Communicates and collaborates with internal & external stakeholders across organizations

Washington, District Of Columbia

Server and Trainer at Bourbon Steak, a Michael Mina global restaurant group in partnership with the global hospitality company Four Seasons Hotels. Elevated discretion and confidentiality to best serve high-end clientele. Demonstrated leadership ability in and beyond my role. Extensive knowledge in operations and passion for elevated guest experiences and food and beverage with a strong understanding of wine/beverage programs. Brought panache to every encounter with a positive, accommodating attitude. Worked at a high standard of guest experience with superb organization while maintaining a sense of urgency and sharp focus. Ability to perform with leadership and professionalism under pressure of perpetual high volume. Strong understanding and relationship with Back of the House team. Worked successfully with every personality type.

Pursued Bachelor'S Degree, Health And Human Services

Transferred credits to begin education in Health and Wellness with a focus on preventive care and nutrition. Attended full time for a year.

Pursued Applied Science Degree, Health/Health Care Administration/Management

Attended classes part-time and full-time on and off through the years with a focus on Health Sciences.

Pursued Bachelor Of Science - Bs, Computer And Information Sciences And Support Services

Pursued an education in network security to advance computer skills and heighten my overall value. Attended full-time year around.