Alexia Brown Email & Phone Number

Bellevue, Washington, United States

Seattle, Washington, United States

• Manage projects of various sizes from conception to completion, including analysis of project efficiency post conclusion of the project.• Work cross-functionally with multiple teams to establish priorities and ensure the communication of appropriate timelines with those teams.• Directly communicate with key stakeholders to inform status, pertinent information, and updates, as well as collaborate to effectively manage expectations of milestone deliverables.• Use critical attention to detail to ensure brand standards are upheld to the highest specifications.• Manage vendor relations through continuous communication and on-going meetings, resulting in a better working relationships and functionality for both parties involved.• Apply critical thinking skills to issues lacking a clear resolution, resulting in creative solutions to help achieve lower cost and/or shorter time frame for deliverables.

Seattle, Washington, United States

• Act as a liaison for broker marketing requests, organizing assets, providing clear direction to design team, and ensuring all deadlines are met.• Consult and advise on broker business and marketing plans by analyzing goals, target demographics, and areas for growth, resulting in increased sales volume and leads for the brokers utilizing my services.• Manage and execute marketing plans for broker exclusive development projects, delegating responsibilities for deliverables to ensure all projects were complete in time for product launch. • Directly supervise junior project manager, facilitating and executing a training plan, as well as indirectly manage a team of six digital marketing specialists, collaborating on ad hoc client requests to ensure cohesive marketing materials across all platforms.• Train brokers to utilize exclusive marketing platforms by meeting in person or remotely, resulting in greater adaption of the company automated marketing programs, freeing team resources for billable hours and lowering the overall marketing team cost to the company.• Provide stellar customer service to brokers and staff alike, collaborating across multiple teams to ensure the best possible marketing and business development services resulting in an increase in broker retention.

Greater Seattle Area

• Manage digital marketing programs, including but not limited to filling ad space, analyzing cost/ROI for both company and clients, as well as thinking outside the box for creative solutions to fill ad space during off season.• Project manager for quarterly magazine publication, RESIDE, successfully fill ad space in turn bringing company cost per publication to breakeven point versus a deficit by creating new solutions and reaching outside our market while still staying within brand guidelines to fill pages.• Create and manage a timeline of publication deadlines, ensure all team members are meeting their deadlines by proactively following up in advance of goals.• Community manager for company and new development clients, actively monitor all social media channels by posting, engaging and monitoring all messages.• Successfully plan events ranging in size from 30 to 400 people, ranging in themes from broker networking events to company holiday and themed staff parties.• Successfully seek out and develop options for rentals, catering, venues and any other needs all while actively maintaining a budget and meeting client needs.• Manage vendor relations through continuous communication and on-going meetings, resulting in a better working relationships and functionality for both parties involved.• Manage office of 30+ staff, including ordering supplies, repairing equipment, outsourcing needs if necessary, creating standard procedure for multiple operations processes and other miscellaneous tasks as needed.• Recruit new hires from developing job descriptions, posting, filtering resumes, coordination of interviews and following through to completion of onboarding procedures.• Elected leader/co-founder of the culture committee, a team established to raise office moral by creating and organizing staff events ranging from office potlucks, team building activities, community service and lunch and learns, ultimately reducing employee turnover rate.

Seattle, Washington, United States

• Ensured the highest level of guest service from all employees by training all FOH staff in service standards and proactively communicating with guests.• Successfully coordinated all private events (ranging in size from 8-250 people) by creating a working relationship with both FOH and BOH to ensure all details met and the team worked on the fly for any last minute changes. • Directed and managed all restaurant staff, both FOH and BOH, including up to 30 employees at any given time.• Compiled front of house schedule and managed labor forecasting for both FOH and BOH, in doing this, the Downtown Lodge was able to consistently maintain the lowest labor of all Lodge locations.• Tracked and recorded credit card tip and tip-outs for payroll for all employees.• Maintained all liquor inventory, ordering and pars for both hard alcohol, beer (including rotating beers), non-alcoholic bar drinks and any other fruits, purees or other products needed for cocktails.• Created daily/weekly/monthly cocktail specials featuring overstocked inventory and stationary product.

Seattle, Washington, United States

Seattle, Washington, United States

Seattle, Washington, United States

Seattle, Washington, United States

Greater Seattle Area

• Booked travel for five directors, assuring all travel preferences were met while staying within corporate travel policies and changing travel details with last minutes notice to meet changes in schedule requirements• Handled expenses for five directors, including travel expenses and other company associated expenses, making sure all credit card balances were paid on time• Assisted the HR department by scheduling in office interviews, coordinating multiple schedules to minimize candidates trips to the office• Maintained office inventory and maintained printers and copiers, ordering supplies or services when needed• Planned company parties and events by securing a space, ordering food, planning activities, setting up prior to staff arrival and cleaning after the staff left• Managed office maintenance by alerting management company when something needed to be fixed• Handled and directed all calls appropriately while providing information about Spring Creek Group and its parent company Interpublic Group• Helped with any general office requests

• Accurately assessed buyer demographics contributing to a more efficient use of the marketing budget• Coordinated sales events creating an opportunity for sales agents to build wider client base• Assisted with preparation for the grand openings of five new communities, including phone line/internet setup and detailed aerial maps labeled with relevant community information• Managed company website and third party websites to ensure accurate listings• Created marketing print materials and flooring cut-lines for distribution to sales centers• Managed referral program ensuring that all homeowners received their rewards and kept informed of future rewards available• Created working relationships with vendors allowing for quicker response time when presented with an inquiry• Managed sales/promotional inventory and ensuring all sales agents had a complete stock of materials available

• Assisted accounts payable department with data entry ensuring accuracy on all data entered including coding invoices, purchase orders and checks to be processed for payment• Managed filing of purchase orders, paid checks and lien paperwork for the accounts payable department including 75+ entities• Assisted warranty department with data entry on all work orders to make certain all data was entered correctly for future reference• Maintained schedules for seven different warranty service specialists, scheduling routine work orders, 30-day inspections, and one, two and three year reviews for all homeowners• Managed warranty service specialists and quality assurance department during the warranty manager’s vacation ensuring that all homeowners with warranty issues received service and all quality assurance checks were done properly• Assisted sales department with accurately inputting new, pending and closed sales including concessions, commissions and revenue• Maintained homeowner files both paper and electronic files for 20+ active communities and 10 inactive communities• Managed the “Road to Wow” program ensuring that all homeowners received proper letters and reminders of upcoming events in regards to their home buying experience• Served as back-up receptionist covering lunches, breaks on a daily basis and vacations when needed for the current receptionist

• Created new protocols for scheduling patients and collecting payments, increasing patient volume by 130% and increasing collections by 300% over the course of one year• Assisted with provider credentialing for five massage therapists that resulted in increased massage clientele by 20+ patients per week and collections by $1000 per week over the course of one year• Assisted with developing a marketing plan for massage services by creating specials, flyers and follow up procedures, which increased massage clientele by 400% over the course of one year• Managed schedules and submitted payroll for doctor and seven employees• Maintained patient files, medical billing and ordered supplies• Handled all calls and provided information about Strategic Health Chiropractic’s services

Fashion Marketing

Online Business Management